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Granite Subaru - Service Center

Hudson, NH

4.8
2,767 Reviews

2,767 Reviews of Granite Subaru - Service Center

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December 28, 2022

The staff is wonderful at this dealership. My big concern is with the issues I have had with my vehicle. The most recent was the battery (it’s a 2021 Ascent). It is my primary vehicle and d More

by lmbfutrell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Rodriguez
Dec 29, 2022 -

Granite Subaru responded

Thank you for the review and bringing this to our attention. We don't want you to be stranded with the kids which is why we perform a battery bench test to ensure your battery is in working order. If your battery tested fine then we don't have a concern. However if there is an issue moving forward we will of course handle it. Unfortunately things cannot just be replaced, we have to test, monitor and follow guidelines set by the manufacturer.

December 28, 2022

We have been Subaru owners for 23 years now and have only had our cars serviced from Granite Subaru and have had four different Subaru's for every family member purchased here. Service and Sales are the abs More

by roicurtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Granite Subaru responded

Thank you for your amazing review and for your recommendations.

December 28, 2022

Everyone is responsive and listens to my concerns and questions! My vehicle is diagnosed and serviced quickly! More

by sarahegram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Lawrence
Dec 29, 2022 -

Granite Subaru responded

Sarah, we appreciate the nice review. Our entire team tries to make servicing super easy and stress free!

December 27, 2022

Got my new Subaru lease here a week ago nice and easy with speedy service More

by Bam Bam 13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge Orlov
Dec 29, 2022 -

Granite Subaru responded

Thank you for your nice review and for your business. Enjoy your new Subaru, hope to see you for regular service.

December 27, 2022

The tire got blown out on the highway. Granite Subaru was able to get my car in that day and get new tires and an alignment done. The service was great, the waiting room was stellar, and T More

by kingerredsox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Granite Subaru responded

Thank you so much for the great review. We're so glad we were able to fix this issue right aways. Tim and the entire team do an amazing job for us.

December 26, 2022

This is the second time I have received excellent service from Granite State. Both times Roberto was my service rep and as great as he was with my other repair, there was no difference with this service issu More

by WENDY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Rodriguez
Dec 27, 2022 -

Granite Subaru responded

Wendy, thank you for the great review and feedback. Roberto, Jennifer and the entire team work endlessly to provide an amazing experience for our service customers.

Dec 27, 2022 -

WENDY20 responded

My pleasure. Regarding the entire team providing "an amazing experience": Mission Accomplished!

December 25, 2022

Great Dealership for service. I have a 2014 Crosstrek and no one has ever done anything to my vehicle except Granite Subaru. More

by GUSTIN.LISA.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naudia Iannuzzi
Dec 27, 2022 -

Granite Subaru responded

Lisa, wow what an amazing compliment and great review. We are so proud that you continue to choose us to service your vehicle.

December 23, 2022

The Glove compartment in my car was left on the floor after the service. Couldve at least asked if i wanted it back on or not. More

by BILLYSPHAN
Recommend Dealer
No
Employees Worked With
Naudia Iannuzzi
December 23, 2022

They go the extra mile for their customers. Friendly staff, and very informative about the vehicle repairs. More

by JMLETEND21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Granite Subaru responded

Thank you for the nice review. Our team really does go above and beyond for our customers.

December 23, 2022

Everyone there was most helpfu, courteous and a delight to work with . Disappointed in my Subaru needing work at current mileage More

by LOVEJACK0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Granite Subaru responded

Thank you for the kind words.

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