2,767 Reviews of Granite Subaru - Service Center
The staff is wonderful at this dealership. My big concern is with the issues I have had with my vehicle. The most recent was the battery (it’s a 2021 Ascent). It is my primary vehicle and d My big concern is with the issues I have had with my vehicle. The most recent was the battery (it’s a 2021 Ascent). It is my primary vehicle and driven daily. It would not start the other day and they said the battery was low so instead of replacing it, they charged it. With the recent lawsuit (I have a 2015 Forester that had battery issues), I would think they would be more concerned about this issue, especially since they determined nothing was draining it. I have 4 kids and cannot be stuck somewhere with a car that will not start because they did not want to replace a battery. More
We have been Subaru owners for 23 years now and have only had our cars serviced from Granite Subaru and have had four different Subaru's for every family member purchased here. Service and Sales are the abs had our cars serviced from Granite Subaru and have had four different Subaru's for every family member purchased here. Service and Sales are the absolute best and so responsive to our needs. Highly recommend them ! More
Everyone is responsive and listens to my concerns and questions! My vehicle is diagnosed and serviced quickly! questions! My vehicle is diagnosed and serviced quickly! More
The tire got blown out on the highway. Granite Subaru was able to get my car in that day and get new tires and an alignment done. The service was great, the waiting room was stellar, and T Granite Subaru was able to get my car in that day and get new tires and an alignment done. The service was great, the waiting room was stellar, and Tim informed me about my car. I ended up needing a loaner car which was easy to do and the next day Tim called me to say that my car was done early. Awesome job. I highly recommend Granite Subaru's service department. More
This is the second time I have received excellent service from Granite State. Both times Roberto was my service rep and as great as he was with my other repair, there was no difference with this service issu from Granite State. Both times Roberto was my service rep and as great as he was with my other repair, there was no difference with this service issue. Roberto patiently explains what the service will be, how it will be done and when it will be ready. Jennifer assisted me when I brought my car in on the appointed day. She is a delight. Jennifer is friendly, professional and efficient and she greets you with a wonderful smile. More
They go the extra mile for their customers. Friendly staff, and very informative about the vehicle repairs. Friendly staff, and very informative about the vehicle repairs. More
Everyone there was most helpfu, courteous and a delight to work with . Disappointed in my Subaru needing work at current mileage to work with . Disappointed in my Subaru needing work at current mileage More