Jennifer Bisson

Very professional and courteous service. Very through inspection of my car. Surprised by the video review of the service technician's inspection. Friendly staff! Very through inspection of my car. Surprised by the video review of the service technician's inspection. Friendly staff! More

by hdeckenrode Verified Customer Verified Customer

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I have been totally satisfied with all the service I have gotten from this dealership. They have worked with me on services I needed gotten from this dealership. They have worked with me on services I needed More

by KGL112792 Verified Customer Verified Customer

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I always have a great experience when I do business there. The team are so helpful. And Jio my service rep was fantastic even though he has only been doing it for a couple weeks. there. The team are so helpful. And Jio my service rep was fantastic even though he has only been doing it for a couple weeks. More

by KGL112792 Verified Customer Verified Customer

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I am very happy dealing with Granite Subaru service. I always get great service when I bring my vehicles in I always get great service when I bring my vehicles in More

by Mark Verified Customer Verified Customer

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Great customer service. Friendly staff. From the time you walk in, to the end, someone is there asking if you need anything! Friendly staff. From the time you walk in, to the end, someone is there asking if you need anything! More

by tuckersmom96 Verified Customer Verified Customer

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Good but somewhat slow with no review of the inspection. I only expected an oil change with no tire rotation. However, it appeared they performed a rotation at no cost and the rep. said nothing.Confusing!! I only expected an oil change with no tire rotation. However, it appeared they performed a rotation at no cost and the rep. said nothing.Confusing!! More

by LOUIS.S.MARINO Verified Customer Verified Customer

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I bought my Outback here and started servicing it there as well. There are closer Subaru service locations, but I have always had a great experience with Granite's friendly, knowledgeable staff that do gr as well. There are closer Subaru service locations, but I have always had a great experience with Granite's friendly, knowledgeable staff that do great work. More

by sully3858 Verified Customer Verified Customer

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Quoted a price for oil and filter change at $69. 99. Receipt reflected a much greater price and had to return to center for a refund of difference. Also paid for tire rotation-ok but tire pressures w 99. Receipt reflected a much greater price and had to return to center for a refund of difference. Also paid for tire rotation-ok but tire pressures were not all the same and they weren’t adjusted to the correct psi which I consider unacceptable since it absolutely makes sense to make sure all 4 tires were at the correct psi after rotating the tires. Lastly , I received a courtesy car wash and vacuum which was I feel was poorly done. It seemed like more of a rinse of water than a wash as I still had simple dirt on the hood. I can’t really complain since it was a courtesy wash but I feel it was subpar work. More

by tray2goodwyn Verified Customer Verified Customer

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I find the prices for repairs have become pretty expensive. Mainly if they are working on a transmission already, they will charge their full amount to flush transmission fluid at 599 dollars. most expensive. Mainly if they are working on a transmission already, they will charge their full amount to flush transmission fluid at 599 dollars. most places would charge you around 100 dollars for that service however since they are working on it already they just charge for the fluid. Another example is they will charge you an entire shop hour for someone to change a cabin air filter it takes longer to open the unsealed box than to put it in your glove box. If you have a list of things to do they charge you the full price of every item and a full hour of work even if the list is complete in an hour. They have you when it comes to the transmission as most places can't work on them. They also recommend work on time frames instead of if it needs to be repaired they told me for 60k miles I needed my entire suspension replaced still going strong and the tire place thinks I may need to change my stats when I get new tires. I have stopped using them for almost everything but transmission work. In fairness all Subaru dealers seem to operate the same. More

by DADEWILDE Verified Customer Verified Customer

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I was thoroughly pleased with the contact at Granite State from entrance to departure. I would recommend service at Granite State Subaru to anyone. State from entrance to departure. I would recommend service at Granite State Subaru to anyone. More

by bobnv Verified Customer Verified Customer

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