Jennifer Bisson
Jennifer Bisson at Granite Subaru

Jennifer Bisson

Service Advisor

Granite Subaru

193 Lowell Rd
Hudson, NH 03051

4.9
367 Reviews
4.9

367 Reviews

Write a Review

Dealership Experience

10 yrs, 4 mos

Industry Experience

14 yrs, 4 mos

367 Reviews of Jennifer Bisson

August 06, 2026

Dealership Rating
Employee Rating

I bought my Outback here and started servicing it there as well. There are closer Subaru service locations, but I have always had a great experience with Granite's friendly, knowledgeable staff that do gr More

by sully3858
Service Price Transparency
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Recommend Dealer
Yes

August 01, 2026

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Quoted a price for oil and filter change at $69. 99. Receipt reflected a much greater price and had to return to center for a refund of difference. Also paid for tire rotation-ok but tire pressures w More

by tray2goodwyn
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Ernesto

Aug 03, 2026

Granite Subaru responded

Thanks for letting me know about this, and I'm sorry the price at checkout wasn't what you were expecting. If you were quoted one number for the oil change and charged another, that's on us to explain, and I want to see exactly where it went sideways. The car wash bothers me too. Yes, it's complimentary, but sending a car out with a bad wash isn't much of a courtesy. If you can call me, CJ Gleason (Service Manager), directly at (603) 589-2610, I'll pull up your repair order before we talk so I can go through the charges line by line with you. I appreciate you telling us instead of just not coming back. We value your business and hope to have the opportunity to restore your confidence in our service.

July 29, 2026

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I find the prices for repairs have become pretty expensive. Mainly if they are working on a transmission already, they will charge their full amount to flush transmission fluid at 599 dollars. most More

by DADEWILDE
Service Price Transparency
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Recommend Dealer
Yes
Aug 03, 2026

Granite Subaru responded

Thank you for taking the time to share your feedback. We understand that the cost of vehicle repairs can be frustrating, and we certainly recognize that today's automotive repair market has changed significantly over the past several years. Between increasingly complex vehicle technology, specialized training, manufacturer specific equipment, and rising parts and labor costs, repairs are more expensive than they once were. Our recommendations are based on Subaru's maintenance guidelines and the condition of the vehicle at the time of inspection. While some items are preventative in nature and may not require immediate attention, our goal is to provide our customers with the information they need to make informed decisions about their vehicle's care. We also strive to ensure our labor times and pricing are consistent and fair, following industry standards and manufacturer procedures. We appreciate your perspective and will continue looking for ways to provide the best possible value while delivering quality repairs and service. Thank you again for your feedback and for trusting us with your transmission repairs. We appreciate your business and hope to have the opportunity to serve you again in the future.

July 22, 2026

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I was thoroughly pleased with the contact at Granite State from entrance to departure. I would recommend service at Granite State Subaru to anyone. More

by bobnv
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn

Jul 23, 2026

Granite Subaru responded

Bob w appreciate the feedback and nice review. Your recommendations are welcomed and appreciated.

July 20, 2026

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Great service and trusted dealer and repair shop! Will return again if needed for any repairs. More

by dwayne-hemenway
Recommend Dealer
Yes
Jul 21, 2026

Granite Subaru responded

Dwayne thank you for the nice review and kind words.

July 18, 2026

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Friendly customer service Help look into kind of service needed Guarantees of the car care Service. More

by SITHAO
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Recommend Dealer
Yes
Jul 21, 2026

Granite Subaru responded

Thank you for the nice review.

July 17, 2026

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Always a pleasure I am always happy with service here . Never an issue fast and efficient More

by michelle.stacey4
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Recommend Dealer
Yes
Jul 21, 2026

Granite Subaru responded

Michelle we appreciate the kind review and feedback.

July 15, 2026

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Jenn was friendly and knowledgeable and made recommendations for future services without any pressure…made experience stress free More

by Don griffiths
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Recommend Dealer
Yes
Jul 16, 2026

Granite Subaru responded

Don thank you so much for the great review. We love hearing from Jenns many happy customers.

July 14, 2026

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Everyone was very attentive & courteous! Prompt in taking care of my car and let me know when I could expect it to be finished. More

by nolancarol54
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Recommend Dealer
Yes

Other Employees Tagged: Haley Jean, Tyler Odom

Jul 16, 2026

Granite Subaru responded

Thank you for the nice review and kind words.

July 10, 2026

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fast easy clean excellent people and service i plan on many years of service there. More

by PETERSIL2006
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Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn

Jul 14, 2026

Granite Subaru responded

Peter thanks for the great review.

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