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Granite Subaru - Service Center

Hudson, NH

4.8
2,775 Reviews

2,775 Reviews of Granite Subaru - Service Center

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November 01, 2022

We had a great experience with Granite Subaru Service Dept. Their customer service was top notch and the valet service was so helpful! More

by MANLEYFAMILY5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Patnaude
Nov 01, 2022 -

Granite Subaru responded

Thank you for the kind words. So many customers love the convenience of our Valet service.

November 01, 2022

Quick and reliable service. Clean and convenient waiting area. Professional and courteous personal. Hassel free. More

by natly_rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Granite Subaru responded

Thank you for the great response.

November 01, 2022

Great service, great communication. I appreciate the service department working closely with me to resolve an issue quickly with my car. More

by MIKEYWTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Granite Subaru responded

Mike thanks for the great review. We're glad the issue was resolved quickly and to your satisfaction.

October 31, 2022

Tim went above and beyond to make sure we had a great experience. Thank you! More

by KGIAQUINTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Granite Subaru responded

Thank you for the great review. We'll pass your kind words on to Tim.

October 28, 2022

Great service! Friendly staff. Very quick and efficient appointment. They took good care of me and my car! More

by AMDPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Nov 01, 2022 -

Granite Subaru responded

Thank you for the nice review.

October 28, 2022

Service was quick and efficient. I am happy with the customer experience provided by the Subaru service department. More

by MEGELINI12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Granite Subaru responded

Thank you for the nice review and helpful feedback.

October 28, 2022

Service representative, Naudia, provided update with the progress of the repair of my vehicle - excellent communicator. More

by PTAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naudia Iannuzzi
Nov 01, 2022 -

Granite Subaru responded

Thank you for the nice review. Our staff does a great job of communicating.

October 26, 2022

The unscheduled repair was done quickly and the parts needed were in stock. The service advisor was great to work with. More

by DSO96
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Granite Subaru responded

Thank you for the nice review. We're glad we were able to get it done right away.

October 26, 2022

The price was very high for the services performed with the 30000 mile check. Labor fee was excessive. More

by momc10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Granite Subaru responded

We appreciate the feedback and will review with the team. We're sorry if you felt the price was high, there are a lot of things that go into the 30,000 mile check.

October 26, 2022

service advisor was attentive and knowledgeable. My discount coupon was honored, so a great experience all around More

by COACHPMAIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Granite Subaru responded

Thank you for the nice review.

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