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Granite Subaru - Service Center

Hudson, NH

4.8
2,777 Reviews

2,777 Reviews of Granite Subaru - Service Center

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August 02, 2022

Jason in the service department helped me work with Subaru to get a problem with the leaking cam carriers resolved to my satisfaction. I was given a great loaner car in the interim as it took several More

by JORTBERG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Granite Subaru responded

Thank you for the nice review. Json does a wonderful job in our service department and customers love how he goes the extra mile. We're so happy the issue has been fixed and you're back on the road.

August 02, 2022

The service was started on time and was done in a timely manner. During my visit I asked to have the software updated for the multimedia system. They were able to do this even though it was not scheduled. T More

by sebirkholz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lamontagne
Aug 02, 2022 -

Granite Subaru responded

Thank you for the nice review. We're so glad we were able to get the software updated during your visit. Thanks for the feedback.

August 02, 2022

Excellent servicie because my car be very well repaired and an excellent service costumer presented More

by JINMYJ21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thiago barreto
Aug 02, 2022 -

Granite Subaru responded

Thank you for the nice review. We appreciate your business.

August 01, 2022

They found some additional problems and let me know about them. When I agreed they should be repaired they quickly got a loaner to me so I could do my weekend shopping, and quickly fixed all problems. Car wa More

by ALLENHARDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Granite Subaru responded

Allen, thank you for the kind words. Our service team tries to go above and beyond, it seems we hit our mark.

August 01, 2022

They know what service I am getting in advance and we discussed what was being done, More

by PAULLESNIEWSKI
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Aug 02, 2022 -

Granite Subaru responded

Thank you for the nice review and your service business.

August 01, 2022

Roberto was amazing with everything I needed with both trips that I had to your dealership this last week. More

by tylerbenard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Aug 02, 2022 -

Granite Subaru responded

Tyler, thanks for the great review. Roberto does an amazing job for us and customers continue to sing his praise.

July 28, 2022

Phenomenal service department. From the service advisors to mechanical technicians. They were very courteous and understanding of my Subaru that has 80k+. The technicians and the s More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lamontagne
Aug 02, 2022 -

Granite Subaru responded

Joe, thank you for the wonderful review. Our team really does go above and beyond to make every visit a positive one. The new waiting room and facility is great, glad you enjoy the coffee!

July 28, 2022

Service is terrific. Service manager Tim texted me first thing to confirm work had started, kept me updated and answered all of my questions. He even sent pictures of the More

by SEAN.DUFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Granite Subaru responded

Sean, thank you for the great review. Our service team really stays in great communication during service work, which customers seem to appreciate.

July 28, 2022

Everyone at this dealership go all out to give you the best of service. Waiting room. Couldn’t for a better place waiting and enjoying a coffee. More

by BILL@LAVOIE.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember the name of person, but he was great.
Aug 02, 2022 -

Granite Subaru responded

Bill, thanks for the nice review and positive feedback. Our new facility is great and very comfortable. And the coffee isn't too bad either!

July 27, 2022

Long time customer - how do I put this? Car repairs are expensive. They always leave me confident it was money well spent. The customer service is excellent. The new facilities are nice. Wo More

by Boxer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase in sales was knowledgeable, honest, and personable., Jessy Lamontagne, Roberto Rodriguez
Jul 28, 2022 -

Granite Subaru responded

Thank you so much for the great review. We do understand that car repairs are expensive, which is why we try to go above and beyond. We're so glad you had a positive experience.

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