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Granite Subaru - Service Center

Hudson, NH

4.8
2,757 Reviews

2,757 Reviews of Granite Subaru - Service Center

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December 14, 2021

This was my first time here. Jason was nice from the second I arrived. He also showed me to the waiting room. The waiting room was very clean. I went in for a recall and they also did a free check of my More

by MRLONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 15, 2021 -

Granite Subaru responded

Mr. Lones, thank you so much for the kind review. It's so great to hear from another of Jason's happy customers.

December 14, 2021

Great experience every time. Tim has worked with me twice now and I am very grateful for the quick response time and positive experience. The dealership itself is so clean and nice while waiting there, and t More

by Nawad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Kimberly in service
Dec 15, 2021 -

Granite Subaru responded

Nawad, thank you for the kind words. Our new facility is outstanding and comfortable. Glad you had a good experience.

December 14, 2021

I personally work at another used car dealership and can tell you the experience I continue to have at Granite state subaru is always above expectations. Tim the service manager is completely professional p More

by VINNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in service dept along with Craig in the shop
Dec 15, 2021 -

Granite Subaru responded

Vinnie, we appreciate your business and your feedback. Tim and the team do exceptional work.

December 14, 2021

The part needed for my car was reasonably priced, and completed timely. I would always recommend this service center. I received a high quality of communication, and did not have to hassle at all. 10/10 More

by dspope91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason ( not last name mentioned)
Dec 15, 2021 -

Granite Subaru responded

Dear customer, it's always nice to hear from another completely satisfied customer. We make servicing your vehicle easy, glad you enjoyed it.

December 01, 2021

Everyone is very helpful and courteous. Time estimates are pretty accurate. In case of an emergency, waiting here is not tedious as there is ample seating, adequately well spaced. More

by CHANDANRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Granite Subaru responded

Dear customer, thank you for the kind words. Our new facility is super comfortable so even if you have to wait it's comfortable. We appreciate your feedback.

November 26, 2021

It went well. Very, very satisfied with the service I received. I would highly recommend you to all my friends. More

by nippermaher33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Granite Subaru responded

Dear customer, thank you for the great review. We're so happy you were pleased with your service. Your recommendations are appreciated and welcomed.

November 23, 2021

Tim Previtte and his crew is amazing. Wouldn’t trust y one else with my cars or my family’s cars More

by EAUSMANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Previtte
Nov 24, 2021 -

Granite Subaru responded

Dear customer, thank you for the wonderful review. It's always so nice to hear from another of Tim and the crews happy customers. Our service team does an amazing job and we're so appreciative that you trust us with your families cars.

November 19, 2021

The service was fast and they even washed my car.The waitng area was very clean and inviting. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Granite Subaru responded

Sandy, it's always nice to hear from a satisfied customer. We know waiting around can be a drag so we try to make things fast and efficient. Glad you enjoyed our new waiting room!

November 16, 2021

People were great, very professional. Report about air People were great, very professional. Report about air filters needing replacement i get but anyone who’s a little bit handy can fo those things More

by CATHYCV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Granite Subaru responded

Dear customer, thank you for the review and feedback. You are correct some people are handy enough to replace air filters themselves, we just want to make sure customers are aware they are due to be replaced and we can handle it if you don't want to.

November 16, 2021

Your valet service is an awesome convenience option. In this day and age when everyone is extremely busy and just don't have the time it is great the a service center will go out of their way to cater to t More

by OSVALDABLAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Granite Subaru responded

Dear customer, thank you so much for the raving review. Our new valet service is extremely handy! We're so glad you used this service.

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