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Granite Subaru - Service Center

Hudson, NH

4.8
2,756 Reviews

2,756 Reviews of Granite Subaru - Service Center

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September 28, 2021

Everyone treated me with courtesy and respect. My car was ready within the time quoted. More

by LIONROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Granite Subaru responded

Dear customer, it's always nice to hear from another satisfied customer. Thank you for servicing with us.

September 25, 2021

Always attentive and great service. They noticed my veteran plate and applied a discount without my asking... Nice touch! More

by ADMIRAL5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Granite Subaru responded

Dear customer, thank you for the great feedback, and thank you for your service. We love supporting those who have supported all of us.

September 25, 2021

The servicer center was very prompt . All the service personnel were very polite and helpful. My wife and were very pleased. More

by margy223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Granite Subaru responded

Dear customer, thank you for the review. We are so glad it was a great experience.

September 25, 2021

Excellent service department especially with drop off and pick up service. I find it very convenient and reliable. More

by NEVEUXRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Granite Subaru responded

Dear customer, thank you for the wonderful feedback. We find many customers appreciate our drop off and pick up service. We're glad you enjoyed it.

September 23, 2021

Felt taken care of as soon as i drove in. Marissa personally escorted me to a service person, Jaime who had all my information so the process of my service appointment was smooth from the beginning. More

by eileenmcgough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa, Jaime
Sep 24, 2021 -

Granite Subaru responded

Eileen, thank you so much for the raving review. We appreciate your feedback and love to hear the kind words. Our entire team works tirelessly to ensure our customers have the best experience. The new waiting room certainly is luxurious. Thank you so much for the kudos.

September 23, 2021

Jason was courteous, informative, kept the timing to his estimate. The staff was very friendly and the cost was below the initial estimate. More

by SUSANPSLEDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 23, 2021 -

Granite Subaru responded

Susan, thank you for the wonderful review and great feedback. Jason and the entire service staff doing an excellent job for us. We look forward to working with you again.

September 21, 2021

I had a Wonderful experience. Thanks Thiago for your excellent customer service! Job well done! More

by J_TRAINOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thiago Barreto
Sep 22, 2021 -

Granite Subaru responded

Dear customer, thank you for the great review and nice feedback for Thiago.

September 20, 2021

Although it took a little longer than the hour, they made sure the hood protector was installed properly. More

by LISZAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Granite Subaru responded

Dear customer, thank you for the feedback. Sorry it took a bit longer, but glad the issue was taken care of.

September 20, 2021

Service was excellent- timely and efficient. Staff was very friendly throughout the process. Will return. More

by rstrauss0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 21, 2021 -

Granite Subaru responded

Dear customer, thank you for the kind words. We appreciate your business and look forward to working with you next time.

September 20, 2021

All the work was completed in a timely manner and at a reasonable price. The waiting area was clean and modern. More

by BRIAN.D.TURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sokol
Sep 21, 2021 -

Granite Subaru responded

Brian, thank you for the review and the feedback. Glad you enjoyed the new waiting room.

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