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Granite Subaru - Service Center

Hudson, NH

4.8
2,756 Reviews
Call Service Center (603) 888-9999

2,756 Reviews of Granite Subaru - Service Center

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September 20, 2021

Got me in and out in a timely manner without affecting work quality. Would use again. More

by DEMETRIUS.P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2021 -

Granite Subaru responded

Dear customer, thank you for the nice review. We appreciate the feedback.

September 20, 2021

Staff was helpful. Service was quick. The waiting area was very nice. That's all. More

by BillyCross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2021 -

Granite Subaru responded

Billy, wonderfully put. Thanks for the feedback.

September 17, 2021

The service team is always impressive. Friendly and professional. Waiting area is really nice. The new drive in is amazin. More

by BAPAPON.YOMSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2021 -

Granite Subaru responded

Dear customer, thank you for the great review. Our service team works very hard to deliver top notch service and it seems we hit our mark. Thank you for the feedback on our waiting area!

September 16, 2021

Seemed rather disorganized. Tried to sell me on a lot of services that I clearly didn’t need. They did try and make things better when I expressed that their delay in returning my car was going to cause me More

by cidblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn’t work with any of these people.
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Sep 17, 2021 -

Granite Subaru responded

Dear customer, thank you for the feedback. When we service a vehicle we do a multi point inspection to make customers aware of possible services they may need, now or in the future. I'm sorry if you felt we were trying to sell you something you didn't need. We just want to help you optimize the life of your vehicle. We do appreciate your feedback and will discuss it with the staff.

September 16, 2021

I just went in to get my car serviced for the 1st time. The person who checked me in was very friendly and helpful, and they got me in and out quickly. I barely had to wait More

by katie.w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
Other Employees : Jamie, Ben Huckins
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Sep 17, 2021 -

Granite Subaru responded

Katie, thank you for the wonderful review and the great feedback. We do try to make servicing your vehicle fast and easy.

September 15, 2021

Best dealership around. Always willing to go above and beyond. The new service drive is amazing. More

by JAMESHUBERT23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2021 -

Granite Subaru responded

James, thank you for the kind words. Our new service drive is definitely top notch, glad you enjoyed it. We appreciate your business.

September 15, 2021

Always on time. Share all info on services being rendered. Check out is quick and efficient More

by BADAY98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2021 -

Granite Subaru responded

Dear customer, thank you for the great feedback. The entire service team really does go above and beyond.

September 15, 2021

Crosstrek was taken for state inspection and starter key not coming out. After the car was handed back the gears were unable to engage. Further attention was required to get it done. We appreciate your curt More

by SHELTON222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2021 -

Granite Subaru responded

Dear customer, thank you for the helpful feedback. While we strive for 100% customer satisfaction, its good to learn when we fall short. We appreciate the review and will use this to improve what we do.

September 14, 2021

Excellenr service. Appreciate the valet service and happy you have the car wash back. Thank you. More

by EILEEN9
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2021 -

Granite Subaru responded

Eileen, thank you so much for the wonderful review and your business. Our valet service has been a huge hit with our service customers as well as the car wash. Thank you for the helpful feedback.

September 13, 2021

Service advisor was friendly courteous. Vehicle was serviced in a timely manner. Comfortable dog friendly waiting area More

by MAFNDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
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Sep 13, 2021 -

Granite Subaru responded

Dear customer, thank you for the wonderful feedback. Our dog friendly waiting area is great for our 4 legged friends. Glad you both enjoyed it.

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