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Granite Subaru - Service Center

Hudson, NH

4.8
2,756 Reviews

2,756 Reviews of Granite Subaru - Service Center

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September 02, 2021

Awesome service!!!No charge because it was a recall, and most important didn’t try to sell or repair any other parts of my car. More

by RROCKETJ65
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Granite Subaru responded

RrocketJ65, thank you for the nice review and kind words. We believe in a no pressure approach, in sales as well as service. Seems like we hit our mark.

September 02, 2021

Great service ,and follow up.had a bad experience with the dealer in Acton,MA,but these guys really take care of business.They found the issue and got it done. More

by LEO A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Granite Subaru responded

Leo, thank you for the great review. We are so glad we were able to find the issue and get it taken care of for you.

September 02, 2021

Very polite and friendly informative and happy for the new space to work in. Extremely clean and organized loved the children’s room and snack machine More

by guest_256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Granite Subaru responded

Thank you for the great review and kind words. Our new facility is very accommodating, glad you liked it.

September 01, 2021

Excellent service, as always! Great new service area. Jennifer is always helpful, friendly and knowledgeable. I was in and out with service completed in no time. Thanks! More

by bmader120
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 08, 2021 -

Granite Subaru responded

Bmader120 thank you for the kind words and your service business. Our new service area is top notch, we will pass your nice words to Jennifer.

September 01, 2021

Everything they do is top notch- sales, service, and great new show room! Very professional and knowledgeable service staff. Did not have to wait long. More

by ericbbasta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of their service employees are great!
Sep 01, 2021 -

Granite Subaru responded

Thank you for the fantastic feedback! We're honored to have you as a Granite Subaru customer and look forward to seeing you again next time!

September 01, 2021

Great people, excellent service. Drop off and pick up were a breeze and I feel like they really take care of my vehicle. Communication with the team was simple and straightforward. With the text updates More

by sdockendorff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Granite Subaru responded

Sdockendorff: Thank you for the wonderful review. Our service team works very hard to exceed expectations and it seems like they hit their mark. Communication is important and we're so glad you like the text platform. We look forward to seeing you again.

August 30, 2021

Service was excellent at Granite Subaru. Customer service was extremely friendly and helpful. I have purchased and serviced my last two cars at Granite and will continue to use them in the future More

by rstrauss0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Aug 30, 2021 -

Granite Subaru responded

Thank you for choosing Granite Subaru for all of your automotive needs! See you next time!

August 26, 2021

Servicing my car was a breeze with complimentary pickup, drop off, and clear, consistent communications between the team and me over text and phone calls. I loved the report that came with their evaluation More

by THEBALBATFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Rissa and Joseph Briggs
Aug 26, 2021 -

Granite Subaru responded

Thank you for choosing Granite Subaru for all of your automotive needs! We appreciate your support, and look forward to seeing your family again!

August 26, 2021

We have always been pleased with Subaru. The staff is always kind and courteous and explain the work needed thoroughly. They do a great job taking care of our vehicles More

by M1MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Granite Subaru responded

Thank you for your 5-stars! We're so glad that you trust our staff and look forward to working with you again! -Granite Subaru

August 24, 2021

Granite Subaru has the best service department! Great care for customers and wait time was quick. I appreciate the recommendations for what's best for my budget and my car. More

by PAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
Aug 24, 2021 -

Granite Subaru responded

Thank you so much! We're glad the Granite Subaru team made this a great service experience! We will see you at your next appointment!

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