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Granite Subaru - Service Center

Hudson, NH

4.8
2,775 Reviews

2,775 Reviews of Granite Subaru - Service Center

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September 13, 2021

Service advisor was friendly courteous. Vehicle was serviced in a timely manner. Comfortable dog friendly waiting area More

by MAFNDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 13, 2021 -

Granite Subaru responded

Dear customer, thank you for the wonderful feedback. Our dog friendly waiting area is great for our 4 legged friends. Glad you both enjoyed it.

September 10, 2021

Second 6,000 mile service. Again, exceeded expectations. Opted for valet service - seamless. Tim was very personable and communicated all through the process. good job. More

by TM94954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett - Service Dept.
Sep 13, 2021 -

Granite Subaru responded

Dear customer, thank you for the great feedback, and for your continued service. We are so happy that Tim made it an enjoyable experience.

September 10, 2021

Granite Subaru has a well organized and responsive service department that makes me want to keep having them take care of my car, even though another Subaru dealer and service facility is closer to my More

by JONATHAN65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 13, 2021 -

Granite Subaru responded

Jonathan, thank you so much for the wonderful review, and for traveling the extra distance to service with us.

September 09, 2021

Have nothing but good things to say about staff. Courteous and informative and very attentive. Service staff was very helpful too. thanks very much to all More

by A122683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Granite Subaru responded

Dear customer, Thank you so much for the wonderful feedback. We are glad we made your service visit enjoyable.

September 09, 2021

The staff was very pleasant and attentive. I never felt like a number in a que. The facility was beautifully clean. I would return and also tell anyone I know that Granite Subaru is top notch. More

by AEMT.JJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie (service department)
Sep 09, 2021 -

Granite Subaru responded

Dear customer, thank you so much for the kind review. We truly value each and every customer and especially your feedback. Your recommendations are appreciated.

September 09, 2021

Quite a personable crew, all of them. Work was completed quickly and well. Jamie was a breath of fresh air. She was efficient and helpful. Another good Granite State Subaru experience. More

by RCAST714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie (?)
Sep 09, 2021 -

Granite Subaru responded

Dear customer, thank you so much for the kind words and repeat service business.

September 06, 2021

Service was good and so were the employees would go back again. Thank you. Don’t know why it has to be 25 words hmmm More

by RICCI307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
Sep 08, 2021 -

Granite Subaru responded

Thank you for the review! We look forward to working with you again.

September 04, 2021

My service was done in time expected. Everyone was very friendly and helpful. I would definitely recommend to other Subaru owners to take their vehicle here for service More

by JLQUINNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Granite Subaru responded

JLQUINNO, thank you for the great feedback and your recommendations.

September 02, 2021

Started with Granite State fairly recently. It's close to me, the service people are great, timely, stick to the plan, don't push additional service, provide options.....offered me a loaner vehicle. What More

by AFCOSTELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, and your new trainee and I am sorry I cannot recall his name because it is a bit different ...he is from Brazil.....very pleasant!!!!
Sep 08, 2021 -

Granite Subaru responded

Afcostello, we couldn't have said it any better. We appreciate your review, and your service business.

Sep 08, 2021 -

AFCOSTELLO responded

Except for the repair cost :-) it's painless......

September 02, 2021

Excellent service, as always! Great new service area. Jennifer is always helpful, friendly and knowledgeable. I was in and out with service completed in no time. Thanks! More

by bmader120
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 08, 2021 -

Granite Subaru responded

Bmader120 thank you for the kind words and your service business. Our new service area is top notch, we will pass your nice words to Jennifer.

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