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Granite Subaru - Service Center

Hudson, NH

4.8
2,800 Reviews

2,800 Reviews of Granite Subaru - Service Center

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September 09, 2021

The staff was very pleasant and attentive. I never felt like a number in a que. The facility was beautifully clean. I would return and also tell anyone I know that Granite Subaru is top notch. More

by AEMT.JJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie (service department)
Sep 09, 2021 -

Granite Subaru responded

Dear customer, thank you so much for the kind review. We truly value each and every customer and especially your feedback. Your recommendations are appreciated.

September 06, 2021

Service was good and so were the employees would go back again. Thank you. Don’t know why it has to be 25 words hmmm More

by RICCI307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
Sep 08, 2021 -

Granite Subaru responded

Thank you for the review! We look forward to working with you again.

September 04, 2021

My service was done in time expected. Everyone was very friendly and helpful. I would definitely recommend to other Subaru owners to take their vehicle here for service More

by JLQUINNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Granite Subaru responded

JLQUINNO, thank you for the great feedback and your recommendations.

September 02, 2021

Excellent service, as always! Great new service area. Jennifer is always helpful, friendly and knowledgeable. I was in and out with service completed in no time. Thanks! More

by bmader120
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 08, 2021 -

Granite Subaru responded

Bmader120 thank you for the kind words and your service business. Our new service area is top notch, we will pass your nice words to Jennifer.

September 02, 2021

Started with Granite State fairly recently. It's close to me, the service people are great, timely, stick to the plan, don't push additional service, provide options.....offered me a loaner vehicle. What More

by AFCOSTELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, and your new trainee and I am sorry I cannot recall his name because it is a bit different ...he is from Brazil.....very pleasant!!!!
Sep 08, 2021 -

Granite Subaru responded

Afcostello, we couldn't have said it any better. We appreciate your review, and your service business.

Sep 08, 2021 -

AFCOSTELLO responded

Except for the repair cost :-) it's painless......

September 02, 2021

Great service ,and follow up.had a bad experience with the dealer in Acton,MA,but these guys really take care of business.They found the issue and got it done. More

by LEO A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Granite Subaru responded

Leo, thank you for the great review. We are so glad we were able to find the issue and get it taken care of for you.

September 02, 2021

Very polite and friendly informative and happy for the new space to work in. Extremely clean and organized loved the children’s room and snack machine More

by guest_256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Granite Subaru responded

Thank you for the great review and kind words. Our new facility is very accommodating, glad you liked it.

September 02, 2021

Awesome service!!!No charge because it was a recall, and most important didn’t try to sell or repair any other parts of my car. More

by RROCKETJ65
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Granite Subaru responded

RrocketJ65, thank you for the nice review and kind words. We believe in a no pressure approach, in sales as well as service. Seems like we hit our mark.

September 01, 2021

Everything they do is top notch- sales, service, and great new show room! Very professional and knowledgeable service staff. Did not have to wait long. More

by ericbbasta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of their service employees are great!
Sep 01, 2021 -

Granite Subaru responded

Thank you for the fantastic feedback! We're honored to have you as a Granite Subaru customer and look forward to seeing you again next time!

September 01, 2021

Great people, excellent service. Drop off and pick up were a breeze and I feel like they really take care of my vehicle. Communication with the team was simple and straightforward. With the text updates More

by sdockendorff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Granite Subaru responded

Sdockendorff: Thank you for the wonderful review. Our service team works very hard to exceed expectations and it seems like they hit their mark. Communication is important and we're so glad you like the text platform. We look forward to seeing you again.

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