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Granite Subaru - Service Center

Hudson, NH

4.8
2,755 Reviews

2,755 Reviews of Granite Subaru - Service Center

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June 29, 2021

Excellent service as always. Prompt scheduling, and the complimentary pickup and return is great. All regular service done including a part replacement that was not a normal part of the regular service. More

by billburnseh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Granite Subaru responded

We appreciate your business and your review! Thanks from the Granite Subaru Team, Bill!

June 28, 2021

Great service. Did two recalls and received my car back sooner than promised. Jamie was awesome communicating. Thanks More

by DAT23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie in service not joe
Jun 29, 2021 -

Granite Subaru responded

It was our pleasure to take care of you! Thanks for choosing Granite Subaru!

June 28, 2021

No loner, as requested, sat for 1 1/2 hours with nothing to do. Coffee machine wasn't working, TV was annoying. Staff was AOk More

by swiftysav
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Granite Subaru responded

We appreciate the feedback. We're sorry to hear your experience didn't live up to our usual standards, and we hope to provide a five-star service visit next time. Don't hesitate to reach out to our team to discuss these concerns further. Thank you, Granite Subaru

June 26, 2021

Tim was very helpful, he addressed all the concerns about my car i would like to thank him for all the times he has helped me. More

by MUMBIGATHUNGU3@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 28, 2021 -

Granite Subaru responded

Thanks for sharing your positive experience with Tim! We're lucky to have him on the Granite Subaru team!

Jun 28, 2021 -

MUMBIGATHUNGU3@comcast.net responded

That’s true i am always happy to work with and would like to continue with him as long as he’s there.

June 25, 2021

Highly efficient and friendly Subaru dealer serves southern NH and northern Mass. This is the place to visit for great sales and service for Subarus. An expanded service department makes getting your More

by cjem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Jun 25, 2021 -

Granite Subaru responded

Thank you for your confidence in Granite Subaru, and for your business. We are thankful to have you as a customer.

June 23, 2021

The service at Granite Subaru is superb. They always strive to correct even the most elusive and intermittent problems and make sure they get it right. I have the utmost of confidence in their skill an More

by marzik
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in service
Jun 23, 2021 -

Granite Subaru responded

Reviews like this make our day! Thank you for taking the time to share your service experience with Tim and the Granite Subaru team. It was our pleasure to repair the engine light issue and return your vehicle in great shape. Thanks again and safe travels!

June 22, 2021

I understand that the service tech may need to change my settings on my headlights so they aren't shining in his face and/or wasting my battery life. However, after I was in for a tire inflation issue, I w More

by jdarnell.ltd
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't speak with Joe, it was a young lady that worked with me.
Jun 23, 2021 -

Granite Subaru responded

Thank you for your feedback. We'll share this with our team and look forward to seeing you next time. - Granite Subaru

June 22, 2021

Was nervous bringing it to a new Subaru dealer but they did a great job and have a great loaner program for customers while your car is serviced. Will return when my car breaks down again! More

by david.parisi90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl
Jun 23, 2021 -

Granite Subaru responded

Thank you for your confidence in Granite Subaru, and for your business. We are thankful to have you as a customer!

June 22, 2021

I always have a very professional and courteous service at Granite Subaru. More

by VENU.S.RAO
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Granite Subaru responded

That's wonderful to hear! Thank you! Granite Subaru appreciates your business!

June 19, 2021

I got VIP treatment. They picked up my car and brought back to my residence on schedule . The valet service awesome. Recall taken care of with little disruption to me. This is the second car I have brough More

by amac52476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Granite Subaru responded

We're glad we could deliver the VIP experience! Thanks for the awesome review and for being a Granite Subaru customer!

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