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Granite Subaru - Service Center

Hudson, NH

4.8
2,774 Reviews

2,774 Reviews of Granite Subaru - Service Center

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March 10, 2021

Service scheduled to replace airbag, service recall, in the passenger side. They provided a loaner car for my use and the service department rapidly replaced the airbag. More

by CMORGANSON
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Granite Subaru responded

Thanks for sharing your experience with the Granite Subaru service center! We appreciate your 5 stars and hope you continue to choose us for your automotive needs!

March 09, 2021

Jason was very prompt in resolving my issues and he kept me updated what was going on. Great guys to work with. Will go again. More

by IYERKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 09, 2021 -

Granite Subaru responded

We're glad Jason could take care of everything for you! Thanks for choosing Granite Subaru for your service needs! We'll see you next time!

March 06, 2021

Have always found the staff to be pleasant. It was unfortunate that this visit was a result of battery failure which is apparently a common problem. Keeping fingers crossed that problem is solved. More

by jrrushton
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Russell
Mar 08, 2021 -

Granite Subaru responded

Thank you for choosing Granite Subaru, we appreciate your positive feedback!

March 04, 2021

Tim kept me up to date on any additional services needed and was very friendly and courteous to my wife and I. This was the first time we been there with our old 200k Subaru and will return again. We consid More

by CHENCKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 04, 2021 -

Granite Subaru responded

We're glad to hear Tim took great care of you and your wife on your visit to Granite Subaru! We look forward to the opportunity to help you upgrade your Subaru in the future!

March 02, 2021

Everyone was pleasant and polite and they took the car in earlier than scheduled and were done in record time. Would recommend to everyone who wanted good service. More

by historymom47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Granite Subaru responded

We’re delighted we could deliver an excellent experience! - Granite Subaru Team

March 01, 2021

I have been impressed by Granite from the beginning. They were not the first I tried but I won’t go to any other dealership. More

by SVICKERY1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Granite Subaru responded

Thank you for your confidence in Granite Subaru! We are glad to have you as a customer.

March 01, 2021

The entire experience was satisfactory. I was in a hurry that morning. Jason took me early and had the car ready before the scheduled time. More

by almo_yah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason (Service)
Mar 01, 2021 -

Granite Subaru responded

Thank you for taking the time to share your experience! We're glad Jason was able to get you back on your way ahead of schedule and we hope we can be of service to you again in the future. Take care! - The Granite Subaru Team

February 27, 2021

The folks in the service department have always been friendly, professional, and knowledgeable. They do the work they say they will do and within the agreed upon time frame. I've been pleased with the More

by NANCY.LEBLANC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Amanda, Jennifer
Mar 01, 2021 -

Granite Subaru responded

Hi Nancy, thank you for sharing your recent service experience at Granite Subaru! Our team looks forward to working with you again!

February 26, 2021

Polite, friendly, fast service and accommodating. Customer Service representative was polite and friendly, maintained communication, accommodated my requests, ensured that I had a rental vehicle and More

by CRAWFORDCHIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Granite Subaru responded

We are grateful to have your business. Thanks for taking the time to leave us this great review! - The Granite Subaru Team

February 26, 2021

Always have been very good to work with. Service team is great to deal with. The only thing this time was the rear driver side was not vacuumed when the rest the car was. More

by CALWXMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Granite Subaru responded

Thank you for your honest feedback! We will pass these comments along to our team to improve moving forward!

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