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Granite Subaru - Service Center

Hudson, NH

4.8
2,775 Reviews

2,775 Reviews of Granite Subaru - Service Center

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February 10, 2021

Quality customer service received. Work scheduled and Quality customer service received. Work scheduled and work performed in a timely manner. Good customer communication from service adviser Tim. O More

by GDY0354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 10, 2021 -

Granite Subaru responded

We really appreciate you taking the time to leave Granite Subaru this awesome review, thank you!

February 09, 2021

Well, set up my appointment for my 6,000 mike oil change. Was greeted by wonderful Jamie, she took care of everything. From checking me in, going over my service, letting me know where the bathrooms were and More

by chuckapooka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
Feb 09, 2021 -

Granite Subaru responded

Thanks for taking the time to leave us your review! We're glad Jamie and our service team were able to give you a five-star experience during your visit! We appreciate you being a valued customer, and we'll see you at your next visit! - Granite Subaru

February 09, 2021

They performed more than $1000 worth of service on my Outback without my consent. While we were waiting for them to contact us to discuss the services needed and the price, they performed the service any More

by oc1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim in the Service Department
Mar 22, 2021 -

Granite Subaru responded

Hello - I've been trying to reach you so that we can continue working through these concerns, but have not received responses to my last two emails. Please feel free to follow-up or call me directly at your earliest convenience. Thank you, Joe Briggs - Service Manager - 603-888-9999

February 04, 2021

Jamie Lawrence the Service Advisor that serviced my request was wonderful. Everything went well. Great job. Price could have been less though I thought but as the vehicle cost me a lot of money. Paymen More

by LENNYB2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Granite Subaru responded

Thank you for taking the time to leave this review! We're happy we could help you out and hope you will reach out if there is anything else we can do for you!

January 27, 2021

Great service overall. Kept in contact with me while car was being serviced for battery check. Replaced battery. I would recommend this service to o whoever owns a Suburu. More

by MAIOSUE39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Granite Subaru responded

Thanks for trusting the Granite Subaru service team! We're glad we could help you out with your battery!

January 23, 2021

Jamie was fantastic. She was very knowledgeable and explained in detail what I needed, what I didn’t need and why. She communicated every step of the way so that i knew what to expect. I got my car bac More

by MPATE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 26, 2021 -

Granite Subaru responded

Thanks for this positive feedback! It is so important to us that Jamie was able to provide clear communication throughout the process. See you next time at Granite Subaru!

January 18, 2021

Work was done quickly and well. Excellent communication with service advisors. Appreciated that they dropped off a loaner and took my car to NH and then brought my car back when the work was done. More

by TRUDYZ0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
Jan 20, 2021 -

Granite Subaru responded

We are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care! - The Granite Subaru Team

January 16, 2021

It was a very pleasant experience. The service was fast. Everyone I dealt with was professional, friendly and helpful. I highly recommend using Granite Subaru's services. More

by MMSHADAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Granite Subaru responded

Thank you for the great review! It's always great to hear feedback from a happy customer. We look forward to your continued business with us at Granite Subaru!

January 16, 2021

Great place to get service. Professional staff. They are building a whole new service area which I'm sure will only enhance the experience. Highly recommend. More

by billrdickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Granite Subaru responded

Thank you for this great review and recommendation of our team! It means so much. We appreciate your business with us at Granite Subaru.

January 16, 2021

Absolutely impressed with the service that I have received at Granite Subaru. Jamie and the service staff went the extra mile to assure my satisfaction. More

by reynamwit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 19, 2021 -

Granite Subaru responded

Thank you for this kind review! We always strive to go the extra mile for our customers, we're glad to hear you experienced no less! Thanks again and take care! - The Granite Subaru Team

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