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Granite Subaru - Service Center

Hudson, NH

4.8
2,756 Reviews

2,756 Reviews of Granite Subaru - Service Center

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December 04, 2020

Everyone from management, sales, finance, and service department were very polite and helpful. The answered all the questions I had both professionally and friendly. It was a pleasure to do business with More

by nicholelandry.nl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani
Dec 04, 2020 -

Granite Subaru responded

Hi Nichole, congrats on your new Subaru Crosstrek! We're so happy to hear that our team earned your 5-stars! We appreciate you as a customer, and look forward to seeing you next time at Granite Subaru!

December 03, 2020

Getting your car serviced at the dealer is usually more expensive than with non-dealer options but there are times you want the done there. I had a remote starter put in and I used the Subaru brand, it was More

by Mdawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
Dec 04, 2020 -

Granite Subaru responded

Thank you for trusting Granite Subaru with your automotive needs! We appreciate your business and look forward to your next visit with us!

December 01, 2020

I brought my car in for routine 18,000 mile oil change and tire rotation. I ended up also needing to change the cabin filter. I had also put in for the complimentary car wash, and I thought the service re More

by dianemeagher0
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Granite Subaru responded

Thank you for the feedback - we will be passing it along to the team. We appreciate you trusting us with your service needs and hope to see you again in the future!

November 30, 2020

Great service but was totally dismayed by the price to replace a key fob. Over $400 just to get a new key ($312 for key plus $90 for programming). I feel ripped off from a pricing perspective. More

by TDAWKINS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Granite Subaru responded

We appreciate the feedback. Please don't hesitate to reach out directly if you have any questions. Thanks, Joe Briggs - Service Manager - 603-888-9999

November 30, 2020

I had a nail in my tire and was able to bring in my Crosstrek that day to have it taken care of. They patched it up and I was on my way in about 40 minutes. Great experience! More

by justind84
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Granite Subaru responded

This is what we like to hear! We're so happy that our service team was able to quickly patch your tire for you! See you next time at Granite Subaru!

November 27, 2020

I love having my car serviced at Granit Subaru. The staff is always so friendly and informative. I am able to call in for service and they took me in that same day. They usually check things out when you go More

by WGLSUBARU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Granite Subaru responded

We're so happy to hear this! Thank you for trusting Granite Subaru with your automotive needs, and we'll see you at your next visit!

November 27, 2020

Granite Subaru is awesome. They called to inform me my Subaru had a recall. Offer to drop off a rental and take my car back to repair. I didn't even have to leave my house. It was great. More

by MAI.CLANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Granite Subaru responded

Thanks for taking the time to review your recent experience with Granite Subaru! We're glad we could make it a smooth one for you and we hope to serve you again in the future!

November 25, 2020

Left the car for an oil change and inspection. Found out I needed new tires. All services were provided quickly and efficiently. Very satisfied in all aspects. More

by CALCTEACH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Granite Subaru responded

Thanks for taking the time to leave Granite Subaru this awesome review! We're grateful for your business and hope you'll be visiting us again!

November 23, 2020

Twenty five word minimum review for an oil change. Was timely and friendly. Parking is difficult during construction. Filler words. But good enough to warrant review More

by ONECHUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Granite Subaru responded

Thank you for taking the time to leave us a review! We appreciate you trusting Granite Subaru with your service needs and hope to see you again!

November 23, 2020

I always receive excellent service at Granite Subaru. The associates are super helpful and friendly and I don't feel pressured at all. The service to my car is always completed quickly. More

by MERILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Granite Subaru responded

Thanks for the 5-star review, Meriley. Hope to see you next time!

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