2,771 Reviews of Granite Subaru - Service Center
Great customer service as usual. The best Subaru service shop at a reasonable price. Waiting area was clean and spacious abiding by the recommendations for COVID-19. shop at a reasonable price. Waiting area was clean and spacious abiding by the recommendations for COVID-19. More
My experience with the service department was terrific. I called ahead, dropped the car off and picked it up the next day. Everything I wanted done was done well and quickly. Thumbs Up! called ahead, dropped the car off and picked it up the next day. Everything I wanted done was done well and quickly. Thumbs Up! More
Good description of required work. And much thanks to the mechanic who worked late Friday so that my car was ready Sat. morning. Good to see some old friends (Tim). Only problem was that not everyone in serv mechanic who worked late Friday so that my car was ready Sat. morning. Good to see some old friends (Tim). Only problem was that not everyone in services was wearing a mask. More
Took great care of my wrx while in for service. Loaner car was convenient and hassle free. Went above and beyond on service for my car. car was convenient and hassle free. Went above and beyond on service for my car. More
The service team made it easy and fast to get in during this Covid time frame and get the car serviced as we needed. They did a great job. this Covid time frame and get the car serviced as we needed. They did a great job. More
Everyone from management, sales, finance, and service department were very polite and helpful. The answered all the questions I had both professionally and friendly. It was a pleasure to do business with department were very polite and helpful. The answered all the questions I had both professionally and friendly. It was a pleasure to do business with you all. Thank you very much for the great experience buying my new Subaru Crosstrek, I really wish I could remember everyone name , but the guys at the front desk were great as was Dani. More
Getting your car serviced at the dealer is usually more expensive than with non-dealer options but there are times you want the done there. I had a remote starter put in and I used the Subaru brand, it was expensive than with non-dealer options but there are times you want the done there. I had a remote starter put in and I used the Subaru brand, it was more expensive but I’m very pleased with his performance and also the installation. My favorite part of service at Granite Subaru is Jennifer my service advisor she is delightful and most helpful. More
I brought my car in for routine 18,000 mile oil change and tire rotation. I ended up also needing to change the cabin filter. I had also put in for the complimentary car wash, and I thought the service re and tire rotation. I ended up also needing to change the cabin filter. I had also put in for the complimentary car wash, and I thought the service rep that checked me in mentioned "vac" with that, but my carpet was definitely not vacuumed. Other than that, the service was pleasant and pretty quick. More
Great service but was totally dismayed by the price to replace a key fob. Over $400 just to get a new key ($312 for key plus $90 for programming). I feel ripped off from a pricing perspective. replace a key fob. Over $400 just to get a new key ($312 for key plus $90 for programming). I feel ripped off from a pricing perspective. More
I had a nail in my tire and was able to bring in my Crosstrek that day to have it taken care of. They patched it up and I was on my way in about 40 minutes. Great experience! Crosstrek that day to have it taken care of. They patched it up and I was on my way in about 40 minutes. Great experience! More