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Granite Subaru - Service Center

Hudson, NH

4.8
2,771 Reviews

2,771 Reviews of Granite Subaru - Service Center

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November 27, 2020

I love having my car serviced at Granit Subaru. The staff is always so friendly and informative. I am able to call in for service and they took me in that same day. They usually check things out when you go More

by WGLSUBARU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Granite Subaru responded

We're so happy to hear this! Thank you for trusting Granite Subaru with your automotive needs, and we'll see you at your next visit!

November 27, 2020

Granite Subaru is awesome. They called to inform me my Subaru had a recall. Offer to drop off a rental and take my car back to repair. I didn't even have to leave my house. It was great. More

by MAI.CLANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Granite Subaru responded

Thanks for taking the time to review your recent experience with Granite Subaru! We're glad we could make it a smooth one for you and we hope to serve you again in the future!

November 25, 2020

Left the car for an oil change and inspection. Found out I needed new tires. All services were provided quickly and efficiently. Very satisfied in all aspects. More

by CALCTEACH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Granite Subaru responded

Thanks for taking the time to leave Granite Subaru this awesome review! We're grateful for your business and hope you'll be visiting us again!

November 23, 2020

Twenty five word minimum review for an oil change. Was timely and friendly. Parking is difficult during construction. Filler words. But good enough to warrant review More

by ONECHUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Granite Subaru responded

Thank you for taking the time to leave us a review! We appreciate you trusting Granite Subaru with your service needs and hope to see you again!

November 23, 2020

I always receive excellent service at Granite Subaru. The associates are super helpful and friendly and I don't feel pressured at all. The service to my car is always completed quickly. More

by MERILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Granite Subaru responded

Thanks for the 5-star review, Meriley. Hope to see you next time!

November 20, 2020

Nice helpful people here . I had 2 of the 3 family cars serviced this week . Very happy with both. Prices a little high but expect that at a dealership. The top level detail was a little disappointing. It More

by ROSSNH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in service ( very good)
Nov 23, 2020 -

Granite Subaru responded

Thank you for your honest review, Ross. We hope to provide you with a 5-star experience next time at Granite Subaru!

November 20, 2020

I scheduled my appointment for 7:00am, and dropped off my Ascent the prior afternoon. The next morning, at 10:00 am, I called to check on my Ascent and discovered that there was an issue with my cell numbe More

by lawrencecolby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Granite Subaru responded

Thank you for taking the time to share your experience with Granite Subaru! We appreciate your business and the wonderful review, and we look forward to serving you again in the future!

November 18, 2020

I have always had a good experience with the service here, but this time I was there for about an hour and found out they didn’t have the parts to fix my car so had to come back the next day. More

by C.HEIRTZLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Peters
Dec 10, 2020 -

Granite Subaru responded

Thank you for bringing this to our attention. We want the best for our customers, and it's hard to hear we missed the mark during your recent experience. Please contact me to discuss further. I would appreciate the opportunity to discuss it with you. Thanks, Joe Briggs - Service Manager - 603-888-9999.

November 18, 2020

I've experienced nothing but professional, friendly, and convenient service visits since purchasing my 2017 Forester here. It's the best dealership service department I've known. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 18, 2020 -

Granite Subaru responded

Wow, thank you so much for this fantastic review of our service department, Doug - it just made our day! We appreciate you being a Granite Subaru customer and look forward to your next visit!

November 10, 2020

Great service! I will definitely go back to this dealer for their attentive services. They made my appointment reschedule super easy. I'll recommend Granite Subaru service team to friends. More

by AQD100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Patterson, Jason Scharn
Nov 10, 2020 -

Granite Subaru responded

We're so happy to hear this! Thank you for your business, as well as the recommendation to others, and we'll see you next time here at Granite Subaru!

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