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Granite Subaru - Service Center

Hudson, NH

4.8
2,770 Reviews

2,770 Reviews of Granite Subaru - Service Center

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October 16, 2020

fixed cd player that was not working after getting the car back... liked the loaner car being dropped off when they took it to be fixed More

by PSK3SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason?
Oct 19, 2020 -

Granite Subaru responded

Thank you for your feedback! We look forward to seeing you next time at Granite Subaru!

October 15, 2020

I think the job is done well but the price is too high. It should be more affordable and reasonable. Thank you very much! That's all I can say. More

by bng282002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Granite Subaru responded

We appreciate your honest feedback. We hope to provide you with a 5-star service next time!

October 15, 2020

Great service, work done for recall. They even dropped off a loaner car while mine was being fixed. Washed and cleaned it as well. Recommend! More

by pete31
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Granite Subaru responded

We're happy our service met your expectations, Pete! We look forward to seeing you at Granite Subaru again!

October 14, 2020

Only issue I had was trying to schedule the service. During the week of Oct. 5-10, I was unable to get through to the service phone number. Because I needed both an 84,000 service and a state inspecti More

by EDKING0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Granite Subaru responded

Thank you for your honest feedback, and we appreciate your patience in scheduling your service appointment! We hope our team can earn your 5-stars next time! -Granite Subaru

October 14, 2020

Great service! Everyone I've worked with has been super helpful. Great communication and I will continue to bring both my cars in for service! More

by KADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Jamie
Oct 14, 2020 -

Granite Subaru responded

We can't thank you enough, Kady! Thank you for visiting our team at Granite Subaru!

October 14, 2020

Good service, nice people, good communication and clear process. Service guy actually recommended a cheaper service. Drop off after service took way too long, but they kept me updated. More

by KEVIN.W.ZHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Granite Subaru responded

Hi Kevin, thank you for sharing your experience working with our service team! We look forward to seeing you next time at Granite Subaru!

October 13, 2020

Dani Plourde was great, she was the reason why I bought the car from Hudson Vs. Milford. She was friendly, personable and easy going during the test drive portion, as well as easy to contact when I made m More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniele Plourde 5 stars
Oct 13, 2020 -

Granite Subaru responded

Thank you for choosing Granite Subaru for all of your automotive needs, Pam! Dani, Patrick, and the rest of our team look forward to seeing you again next time!

October 12, 2020

Service was fast and professional. The only problem was with the rental. After about two or three days of using the car it had problems and we could not use it. We had to contact the company and have a r More

by DKULLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Granite Subaru responded

Thank you for bringing this to our attention. We're so happy to hear that we provided you with excellent service, and appreciate your patience with the rental car. See you next time at Granite Subaru!

October 08, 2020

everyone is helpful and great. fixed all my issues. timing on parts was good and they lent me a vehicle during the time it took More

by SLAURIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Granite Subaru responded

Thank you for taking the time to write Granite Subaru a review! We look forward to your next visit!

October 08, 2020

Very courteous, conscientious and informative. I appreciate their honesty and their timely service. The service was finished ahead of the estimated time. The loaner car was greatly appreciated. More

by PHUGGARD
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim at the servic desk, Tim Russell
Oct 08, 2020 -

Granite Subaru responded

Thank you for your positive review! We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. - Granite Subaru

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