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Granite Subaru - Service Center

Hudson, NH

4.8
2,764 Reviews

2,764 Reviews of Granite Subaru - Service Center

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August 21, 2020

I opted pick-up and drop-off for my outback for routine maintenance and it was very convenient. The people are very easy to work with and Shawn was very helpful from back office. More

by LVPALOMARES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Ramos
August 20, 2020

Received excellent service once again. Jennifer signed me in and we reviewed the service I needed as well as addressing an exhaust issue that came up. The service was performed correctly and in a timely More

by STAN.STROUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Bisson
August 18, 2020

I was very happy with the service. People are very nice and kind. I have always go to you because i know i will have excellent service and customers service. More

by MONICADRESS1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2020

Great service w w w w w w w w w w w w w w w w w w w w w w w More

by jaturriza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Parking lot was small because of construction. Staff was friendly, knowledgeable, and awesome, especially the woman at the service reception area! My dealership lost my service to you all. (North End Sub More

by elucas04
Recommend Dealer
Yes
Employees Worked With
Service desk receptionist , Kai Chang
August 12, 2020

Outstanding! A historic moment in automotive service history! Fantastic communication; status updates, recommendations, mechanics timeline. It was a weight lifte More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2020

I am always treated like a VIP, when I get my car service there. The team is very professional and I always get excellent customer service. More

by BPINKHAM_2000
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2020

Minor maintenance No issues. Service was wonderful. The service advisor kept me informed as to how things were coming along and was always courteous and asked if I need More

by FOURNIERRAYMOND52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson, Service Advisor. Tim Russell, Sales
August 06, 2020

Padding the bill In for a recall, $4500 worth of work recommended for a 5 year old vehicle. Not a rousing endorsement of Subaru or this dealership. Never again. More

by RICHPETER
Recommend Dealer
No
Employees Worked With
Aug 06, 2020 -

Granite Subaru responded

We appreciate you taking the time to write about your experience. We are sorry if there was any miscommunication during your visit. We noted some items will need to be kept in mind for future attention. We also recommended a 90000 mile maintenance service based on mileage and condition of some key components. Again, we truly apologize if this was not communicated correctly. If you would like to discuss further, we would love to talk to you. Please reach out to the service manager Joe Briggs at 603-417-2382.

August 04, 2020

Service was easy, timely and the pick up and drop off was great. I will use Subaru of Nashua again and recommend the service to others. More

by GSTERGE
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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