Granite Subaru - Service Center

The service department is great. Always helpful and professional. Love my Subaru. This was my first Subaru and so far I am very satisfied customer professional. Love my Subaru. This was my first Subaru and so far I am very satisfied customer More

Everyone was very helpful, asked if they would clean inside front windshield Couldn’t reach myself. Did it gladly for me. Meant a lot to me at my age.. can’t say enough about the best service...Thank inside front windshield Couldn’t reach myself. Did it gladly for me. Meant a lot to me at my age.. can’t say enough about the best service...Thank you all. More

Quick and Easy My car needed an oil change and tire rotation. Tim was able to schedule the service quickly and was great to work with. Thank you! My car needed an oil change and tire rotation. Tim was able to schedule the service quickly and was great to work with. Thank you! More

Have been very happy with their customer service. They were very flexible in accommodating my hectic schedule and offered me a loaner. No pressure to get unnecessary services. were very flexible in accommodating my hectic schedule and offered me a loaner. No pressure to get unnecessary services. More

The last time l was in for service. My car was in for a recall in my car. The service people were very good. Thanks Peter. recall in my car. The service people were very good. Thanks Peter. More

Great experience, not enough masks Friendly people, thorough service, great job with car. Very clear about service issues and price. Only thing: I was surprised by how few staff wore ma Friendly people, thorough service, great job with car. Very clear about service issues and price. Only thing: I was surprised by how few staff wore masks, or only slapped it on when I came up to the counter. In one cubical I observed four staff members right next to each other, none with masks. At one sales desks I noticed the two customers wearing masks, but the salesman without a mask. Since I had to walk through the whole facility because of construction, indoors, past many unmasked staff members, I was concerned. Again, great job with the car, and I definitely recommend, but if you have a compromised immune system, you might want to rethink. More

Excellent. Jen in service was great to work with. Great communicator and super easy process. Also very patient while we worked with Subaru on the issue. Jen in service was great to work with. Great communicator and super easy process. Also very patient while we worked with Subaru on the issue. More

Tim and Team/Service Dept Tim and the team were excellent; they provided me with indepth information and pictures; a written estimate of the cost (which came in less--that's al Tim and the team were excellent; they provided me with indepth information and pictures; a written estimate of the cost (which came in less--that's always good); provided me with a loaner (not a clunker) and got my cherished Tribeca back to me on time! I expressed an interest in learning about the Ascent--for a future purchase. Tim introduced me to Robert who introduced me to Peter. I was considering a non-Subaru for my next purchase, but am now leaning toward an Ascent--sometime in the future. Everything is great about Granite Subaru--solid as the name implies! I had dinner with a friend who owns an Outback and is looking for a new service department--she may be coming your way! Thanks for everything! More

Extremely Pleased I don't think I've ever had my car serviced that went so smoothly. I think the gentleman I spoke to on the phone was Jason. He deserves a big raise! I don't think I've ever had my car serviced that went so smoothly. I think the gentleman I spoke to on the phone was Jason. He deserves a big raise! haha Seriously was the nicest and most efficient customer service person that has ever assisted me. I credit him with saving me a lot of money. More

great service Every one at this dealership is very friendly and considerate. our recent service was touch free and very convenient for us. would definately recomme Every one at this dealership is very friendly and considerate. our recent service was touch free and very convenient for us. would definately recommend to anyone. More