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Granite Subaru - Service Center

Hudson, NH

4.8
2,765 Reviews

2,765 Reviews of Granite Subaru - Service Center

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July 25, 2020

great service Every one at this dealership is very friendly and considerate. our recent service was touch free and very convenient for us. would definately recomme More

by EILEEN91077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2020

inspection Very unhappy With being saddled with a 3000.00 bill to have my car repaired and for inspection. I went to two Subaru other dealerships and 2 car repai More

by STEVALNH56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jul 23, 2020 -

Granite Subaru responded

We are certainly very sorry to see this. We have documented the items your vehicle needs with pictures. We informed you prior to your inspection being due so you had some time to decide on a course of action. We have worked with you numerous times. Some of those being in unconventional ways to keep your car safe, maintained, and within your budget. Again, we are very sorry you feel this way. We would love the opportunity to work with you again if you change your mind. We are all in this together.

July 23, 2020

Convenient service with pick up and drop off of vehicle. Easy to schedule service online. Service representatives are polite and attentive. Haven't had any issu More

by JARED17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2020

Outstanding! Great experience with the Service Department at GSS! Got everything we needed done in a professional and timely manner! Will always be a loyal custome More

by BLARNEY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Connors
July 22, 2020

You're service appointment is the best you have very competent and professional service advises thank you very much for taking care of my issues More

by Mark
Recommend Dealer
Yes
Employees Worked With
Jen bisson
July 21, 2020

Safe and courteous service experience. In spite of construction everything was easy to navigate and my vehicle was in great shape when it was returned. Thanks for the great service! More

by Beth2018
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2020

Super friendly! I had a recall on my car, and a leak in my CVT gearbox. The service center were very quick to identify the issue and get it resolved. They were in con More

by ICE_ARROWMAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen, Heidi
July 19, 2020

I would have given a higher rating, except I had to wait for the July 4 break to make an appointment. Stuff happens any time. More

by WESTFORDKITTYKORNER
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2020

Service contract. Dealership picked-up and returned auto. Everyone in service was helpful from scheduling pick-up to delivery. Phone calls and times for such were prompt and accurate. 24000 mile service thoug More

by CHUCK2B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Not certain of Not certain of the names of multiple service people l dealt with but all were polite and professional. l only had contact with Joe Briggs via service email updates.
July 17, 2020

Amazing experience all men and women were very courteous , knowledgeable and efficient throughout my new vehicle purchase experience.. Top notch all the way !!! Have purchased 4 vehicles and will def be bac More

by cbrady48
Recommend Dealer
Yes
Employees Worked With
Jim Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serge Orlov, Ray Lima
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