Granite Subaru - Service Center

I needed an oil change and tire rotation and state inspection. They sent 2 drivers to my home to pick up my car. They had masks and gloves on and before returning had sanitized my vehicle. Very pro inspection. They sent 2 drivers to my home to pick up my car. They had masks and gloves on and before returning had sanitized my vehicle. Very professional during this time of Covid-19. They offered me a loaner but I didn't need one. I had my car back within 3 hours. Great service as always from Granite Subaru. More

They squeezed me in for a routine service because I had a cancellation in my schedule. Very professional and accommodating. They have my highest recommendation. cancellation in my schedule. Very professional and accommodating. They have my highest recommendation. More

Chris made buying a Subaru painless and then went out of his way to help me with a minor physical issue with the car at no cost, even went as far to fill up my gas tank for me. Great experience, would recom his way to help me with a minor physical issue with the car at no cost, even went as far to fill up my gas tank for me. Great experience, would recommend buying a car from Granite Subaru to anyone!! More

Great service Had the 35,000 mile check up and was able to use a coupon and got a free wash too. Car was picked up and delivered. Can't ask for more than that. Had the 35,000 mile check up and was able to use a coupon and got a free wash too. Car was picked up and delivered. Can't ask for more than that. More

impressive customer service; received valet pick up service; reps worn masks and took sanitary precautions (steering wheel covered with protective covering). service desk rep call received valet pick up service; reps worn masks and took sanitary precautions (steering wheel covered with protective covering). service desk rep called to review job and alerted me to an issue with the key; she discussed replacement options thoroughly. once again, there obviously a customer service culture; very thoughtful to engage customer interactions. More

I had my 2017 impreza sport sedan rear drivers door worked on since it couldn't open from the inside/ outside. They were excellent there. They checked me in and within a hour my rear door was fixed. I worked on since it couldn't open from the inside/ outside. They were excellent there. They checked me in and within a hour my rear door was fixed. I would definitely go back there. More

Always concern for the customer at the Service Center Which is separate from sales! I've worked with Tim R in the past and Tim P. Both are helpful and considerate. Which is separate from sales! I've worked with Tim R in the past and Tim P. Both are helpful and considerate. More

Great service! I took my car for multiple services (oil, inspection, and recall). They were great in explaining everything and taking care of all of my concerns. I took my car for multiple services (oil, inspection, and recall). They were great in explaining everything and taking care of all of my concerns. More

The only concern was they had my address wrong all three times they called. I changed it with them every call. Not on top of things. times they called. I changed it with them every call. Not on top of things. More

Albeit under construction and the parking lot full... service staff pleasant and accommodating. My vehicle required a recall - where I was provided a loaner - Thank you service staff pleasant and accommodating. My vehicle required a recall - where I was provided a loaner - Thank you More