Granite Subaru - Service Center

Proactively took care of my inspection when I went in for oil change (bday next month). On time and easy. Nothing else I want to say. oil change (bday next month). On time and easy. Nothing else I want to say. More

Fast, complete service. Representative listened to my questions and made sure they were all answewed. Recent recall item was also taken care of without fess. questions and made sure they were all answewed. Recent recall item was also taken care of without fess. More

I brought my car in for a whole slew of check engine lights came on after starting an oil consumption test follow-up. I recieved a prompt emergency appointment after calling and a through review of my c lights came on after starting an oil consumption test follow-up. I recieved a prompt emergency appointment after calling and a through review of my concerns with a polite service writer who provided a written visit summary. More

Amazing service, nice staff Very nice people at the service desk and it was quick in and out for me. I was in to fix the recall issues that my impreza had and they were able to Very nice people at the service desk and it was quick in and out for me. I was in to fix the recall issues that my impreza had and they were able to put me right in and then I was able to get out in an hour time. Did not try to push for extra things and also most important for me, told me that if they find anything they'd let me know via email (if i'm not at the dealership) complete with pictures of what needs to be fixed. I think this is a great service they provide and I feel this should be adapted in all dealerships. thanks for the enjoyable experience and also having super comfy chairs! More

Oil Change Dealership was able to perform an oil change for my vehicle with very little notice (1 day). Work was performed on time and in a timely manner. Dealership was able to perform an oil change for my vehicle with very little notice (1 day). Work was performed on time and in a timely manner. More

Work to be done was explained before and after car was serviced. Service advisor was courteous. Waiting area is comfortable. Work was completed in less time than expected. serviced. Service advisor was courteous. Waiting area is comfortable. Work was completed in less time than expected. More

Had an appointment for a 10am oil change. Was quoted approximately an hour wait. Was closer to 90 minutes. It seemed busy in the service area. Wish someone had updated me why it was taking longer. approximately an hour wait. Was closer to 90 minutes. It seemed busy in the service area. Wish someone had updated me why it was taking longer. More

Always a pleasure! I've only been a Subaru owner for 4 months now but so far I'm very, very happy with my decision. Each time I arrive at Granite I am greeted with a fri I've only been a Subaru owner for 4 months now but so far I'm very, very happy with my decision. Each time I arrive at Granite I am greeted with a friendly face and a great attitude. The waiting area is comfortable, so much so that I prefer to wait for my services to be done while I get some work or reading done. More

Oil change Very friendly when I arrived to have our oil change done. Excellent customer service and was very helpful and she did a great job getting me checked Very friendly when I arrived to have our oil change done. Excellent customer service and was very helpful and she did a great job getting me checked in. More

I don't normally go to a dealership to have anything done to my car, but I've always had a good experience here. I live in Manchester and while there's a Subaru dealership literally 10 mins from me and it's to my car, but I've always had a good experience here. I live in Manchester and while there's a Subaru dealership literally 10 mins from me and it's where I bought the car, I still travel down to the Hudson one. Both my parents bought their Subarus there and had very positive experiences as well. I really appreciate that any work or maintenance recommended by them wasn't being pushed one me. I was informed so I could prepare for the need in the future but didn't feel pushed into anything. Thanks for another positive experience! More