Granite Subaru - Service Center

Precise and thorough maintenance procedures performed. Great experience dealing with Granite Subaru. Maintenance procedures are always explain prior to beginning and sometimes while maintenance is being p Great experience dealing with Granite Subaru. Maintenance procedures are always explain prior to beginning and sometimes while maintenance is being performed. I always leave the dealership feeling that I received the best possible maintenance at a reasonable price. Would highly recommend the vehicle maintenance department to any Subaru owner. More

Good Service Staff personable as always. I like that you can text the staff if you have any questions or concerns. I have been going here for years and service ha Staff personable as always. I like that you can text the staff if you have any questions or concerns. I have been going here for years and service has always been pretty quick More

Exceptional! I brought my Subaru for 60,000 mile checkup and Granite Subaru Service department was amazing! Besides doing all the scheduled work, they had a chanc I brought my Subaru for 60,000 mile checkup and Granite Subaru Service department was amazing! Besides doing all the scheduled work, they had a chance to wash and vacuum my car! Looked brand new when I brought it in. Your service department rocks! More

Good service Service was performed as scheduled. Servicemen were helpful and friendly to deal with. The waiting area was comfortable and relaxing. The service p Service was performed as scheduled. Servicemen were helpful and friendly to deal with. The waiting area was comfortable and relaxing. The service performed was excellent. More

Oil change Very personable service staff! Communication was excellent! Comfortable waiting area. The service was provided in a timely manner and all of my questi Very personable service staff! Communication was excellent! Comfortable waiting area. The service was provided in a timely manner and all of my questions were answered! More

Exceptional service I took my car to the service station for the CEL, they provided me the loaner vehicle and they took couple of days to fix the car. They also did the v I took my car to the service station for the CEL, they provided me the loaner vehicle and they took couple of days to fix the car. They also did the vaccum and car wash. I think the service is exceptional. More

Excellent experience Jeremy and Tim were so helpful and supportive when it came to answering questions and going above and beyond. The rest if the staff was super helpful Jeremy and Tim were so helpful and supportive when it came to answering questions and going above and beyond. The rest if the staff was super helpful and caring. From helping with my carseat to brushing the snow off of my car. Thank you! More

They listen, interpret your description and fix it right. Intake of cars is swift and efficient. They make sure they understand what you say needs repaired and explain it to you in layman's terms. They ofte Intake of cars is swift and efficient. They make sure they understand what you say needs repaired and explain it to you in layman's terms. They often include cost estimates. They appear to assign the work to be done on your car to a skilled technician who can handle all the repairs. My cars have been fairly new and repairs uncomplicated. I have overheard bad news (expensive repair on an older car) described politely to customers and with pros and cons accurately included. The service staff, IMO is the more customer oriented team in the store. FWIW, a longer-term customer who lives in my condo building recently lamented that cars are no longer washed after service.visits Recent increased personnel rollover indicates some issues may exist in the front. I'm hoping the departures might solve at least some issues. For my last 2¢ worth, the snack selection in the basket leaves a lot to be desired but the vending machine makes up for it. More

Great Customer Service Service was excellent and provided in an efficient manner.The staff member who assisted me thoroughly explained the issues my car and was able to find Service was excellent and provided in an efficient manner.The staff member who assisted me thoroughly explained the issues my car and was able to find out about a warranty that I didn’t know existed.I saved a lot of hard earned money due his diligence. Thank you. More

Top shelf It was mid Saturday afternoon, I drove in the lot a bit apprehensive after a tough week at work. When I walked through the glass doors I picked up a g It was mid Saturday afternoon, I drove in the lot a bit apprehensive after a tough week at work. When I walked through the glass doors I picked up a good vibe, I had scheduled the appointment with my phone and pleasant smiles greeted me at the service desk, they had my service request ready and made some recommendations I had not thought of. Thoughtfully I was asked if I would like a loaner vehicle because my car would not be ready for a few hours, I accepted and was notified promptly when the service was completed, I returned with the loaner vehicle and quickly was sitting back in my well maintained ride feeling confident on the road once again! All was right with the world. More