Granite Subaru - Service Center

Happy customer Great job and will return to have remaining issued solved. I had wheels balanced and suspension fixed, had very strong vibrations while driving. Than Great job and will return to have remaining issued solved. I had wheels balanced and suspension fixed, had very strong vibrations while driving. Thank You. More

Service Extremely professional and treated me great I will definitely be bringing my car back for my next service. Thank you so much to the friendly staff Extremely professional and treated me great I will definitely be bringing my car back for my next service. Thank you so much to the friendly staff More

Great service I am so happy to use your service department. I am always amazed how professional and knowledgeable your service department is. Thank you so much I am so happy to use your service department. I am always amazed how professional and knowledgeable your service department is. Thank you so much More

Excellent service Honest dealer didn't try to up sell anything . unlike another dealer that I had previously visited.quick turn around time .and did a complimentary car Honest dealer didn't try to up sell anything . unlike another dealer that I had previously visited.quick turn around time .and did a complimentary car was More

Granite Subaru Rocks!!!! I am so happy with Granite subaru. I am always treated like family and they take care of all my issues. Your service Department is knowledgeable and I am so happy with Granite subaru. I am always treated like family and they take care of all my issues. Your service Department is knowledgeable and professional. The sales dept. is very helpful and work with you. More

Service on my 2019 Subaru Forester I found their pricing to be considerably more than what I have paid for a synthetic blend oil change and tire rotation on my Ford product vehicles. I found their pricing to be considerably more than what I have paid for a synthetic blend oil change and tire rotation on my Ford product vehicles. They did find a way to accommodate my personal preference for one of the features on my Subaru Forester that required dealer involvement. I very much appreciate their efforts and success. It would be nice to have a print out of the multipoint inspection and what they found. Things such as tire tread wear depth, brake pads, etc. Overall the Subaru Forester is a pleasant experience. Granite Subaru is a new experience for us and if I was buying today I would not hesitate to purchase from Granite Subaru. More

Excellent Customer Service So impressed on my first visit to the service center at Granite Subaru! From making the call to schedule - Heidi was sweet and patient with my crazy s So impressed on my first visit to the service center at Granite Subaru! From making the call to schedule - Heidi was sweet and patient with my crazy schedule- to Jason the service manager keeping me in the loop the whole day of recalls found and that they would get taken care of at the same time so I didn’t have to come back - I am thrilled! They also gave me a loaner so I could get to work and get my kiddos to and from school! These are my people from now on! They do it right! They even washed my car!!! Very happy girl here! More

Outstanding service, fast and accurate! Jennifer helped me on this visit. I was in for the 12K service on my 2019 Outback. She took the time to explain everything they were going to do, how Jennifer helped me on this visit. I was in for the 12K service on my 2019 Outback. She took the time to explain everything they were going to do, how much it would cost and even found a discount coupon. More

Maintenance of Transmission Leak and Nav System Abnormality. This occurrence corrected a loss of the Navigation System's voice capability. A month earlier a transmission leak was found early and corrected befor This occurrence corrected a loss of the Navigation System's voice capability. A month earlier a transmission leak was found early and corrected before any damage occurred. In both situations Granite Subaru corrected the problems without hesitation and, willingly and agreeably, cooperated with the auto's owner as to scheduling, loaner auto and determining 100% completeness/correctness of solutions. Generally, it's not the problem that's usually at issue, it's the absence of a proper solution to that problem that makes the situation intolerable. Granite Subaru did properly and thoroughly manage both situations, impeccably. Tom Donato More

getting keys to work We bought our Subaru in Hudson in 2010. Received 2 keys and a valet key. We've used the 2 keys for 10 years, but the valet key stayed stored in a bo We bought our Subaru in Hudson in 2010. Received 2 keys and a valet key. We've used the 2 keys for 10 years, but the valet key stayed stored in a box on the shelf until last week. We needed to give a key to someone who would be moving our car. Called parts dept to get a new key made, and they told us "USE YOUR VALET KEY", it came with the car! Well, we found it and it didn't work. [it actually set the alarm as we put it into the door, and then it turned off the car when we tried it in the ignition....and turned off the car so that our other key couldn't be used!] Managed to get the car to Granite Subaru, where they reprogrammed the valet key and checked our other keys, and all is well!! We now have original 3 keys that work!! Thanks, Granite State. More