2,777 Reviews of Granite Subaru - Service Center
repairs complete and done in a timely way Great service, friendly and willing to answer questions. Repairs/maintenance always done in a timely manner. Just would like the car to be washed afte Great service, friendly and willing to answer questions. Repairs/maintenance always done in a timely manner. Just would like the car to be washed after each service as my previous dealership did. More
easy and fast! I got there right at opening for an airbag recall on my car. they gave me a loaner for the day and said they would probably have my car ready at 2 (si I got there right at opening for an airbag recall on my car. they gave me a loaner for the day and said they would probably have my car ready at 2 (since I didn't specify a time I needed it back.) They called me at 10:30 AM to say it was done! amazing! More
Great Experience Start-to-Finish Awesome experience at Granite Subaru. I took in my '16 Crosstrek for a noise in the wheels while turning (CV joints/axles suspected). Tim at the Servi Awesome experience at Granite Subaru. I took in my '16 Crosstrek for a noise in the wheels while turning (CV joints/axles suspected). Tim at the Service Dept received me and the car immediately and took it off to be inspected. About an hour later, Tim explained an issue with the axles. He stated they needed to order the parts and since the car wasnt deemed safe to drive, he set me up in a loaner. Less than 48 hours later my car was ready for pick up. Car is as good as new. Great customer service and fair prices. Overall great experience. More
An Extraordinary Service Experience Everyone treats you with respect! They explain everything to you in detail and the costs. The service manger always follows up whenever necessary and Everyone treats you with respect! They explain everything to you in detail and the costs. The service manger always follows up whenever necessary and makes sure the job is done to your satisfaction. More
Great Service and helpful staff! Everyone treats you with respect! They explain everything to you in detail and the costs. They follow-up whenever necessary and make sure the job is d Everyone treats you with respect! They explain everything to you in detail and the costs. They follow-up whenever necessary and make sure the job is done to your satisfaction. More
Great Service as Always! Per usual, the staff was extremely friendly and helpful. They kept me updated the entire time and completed the job in a timely manner. Would definite Per usual, the staff was extremely friendly and helpful. They kept me updated the entire time and completed the job in a timely manner. Would definitely recommend going here to get your Subaru serviced! More
Excellent service as always Service is fast and professional, and team members are skilled and experienced, and always ready to explain for the non-expert. I always go to Granite Service is fast and professional, and team members are skilled and experienced, and always ready to explain for the non-expert. I always go to Granite for service and recommend them highly. More
visit on Thursday I had an oil change, inspection and tire rotation and alignment. Service was performed quickly and efficiently and I received a discount due to an af I had an oil change, inspection and tire rotation and alignment. Service was performed quickly and efficiently and I received a discount due to an afternoon appointment. More
In and out. I arrived early and was taking early. An oil change and tire rotation took me roughly 1 hour. Complement coffee was available and so wetr some snacks I arrived early and was taking early. An oil change and tire rotation took me roughly 1 hour. Complement coffee was available and so wetr some snacks which made the time go by. More
Great service on short notice I had my check engine light come on. I called the dealership and they were able to get me in the first thing the next day. It was going to take longer I had my check engine light come on. I called the dealership and they were able to get me in the first thing the next day. It was going to take longer then they thought so they gave me a loaner car. It ended up being something they had to order a part for and it would not be in until the next day. I asked if they could do an inspection as it was due in December and they agreed to do it. I was able to keep the loaner car and when I called to check on it that day it was ready but they had not had a chance to call me. The total cost was well over $1000 dollars but I had the extended warranty. It only cost me the inspection which was great. They were easy to deal with and I would not hesitate to bring my Outback there again. More