2,775 Reviews of Granite Subaru - Service Center
Great service--Very patient Bought my car here and go here for servicing... highly recommend. They are kind, personable and patient (even when mysterious car noises stop right as Bought my car here and go here for servicing... highly recommend. They are kind, personable and patient (even when mysterious car noises stop right as I brought it in!). Both the service tech and advisor that helped me were awesome! More
Awesome service We were able to get in the same day we called for a recall. Everyone was friendly and everything went great. Definitely recommend Granite Subaru. We were able to get in the same day we called for a recall. Everyone was friendly and everything went great. Definitely recommend Granite Subaru. More
Flat Tire Ran over a nail, resulting in a flat tire. We have the tire protection and called to make an appointment. They took us right in and patched the tire q Ran over a nail, resulting in a flat tire. We have the tire protection and called to make an appointment. They took us right in and patched the tire quickly. Thanks! More
Battery problem several times. Two batteries in four years - 40,000 miles on the clock. Ready to trade this car in - not with a Subaru. problem several times. Two batteries in four years - 40,000 miles on the clock. Ready to trade this car in - not with a Subaru. More
AC/Heater blower fan noise seems fixed by new motor; so far. We started to be annoyed by a high pitched cricket-like sound coming from the fan motor in the last couple of months. After researching on line, we f We started to be annoyed by a high pitched cricket-like sound coming from the fan motor in the last couple of months. After researching on line, we found we were not alone and decided to bring the car in for service to have the noise addressed. It took some time to finally convince the service manager and techs that the noise was real and what it sounded like, but once they agreed the problem was there, we were able to get a new fan motor installed and it seems to have done the trick for now. More
Oil change tire rotation loosing radio preset stations Everything thing went great , Going to be a wait and see if my problem with pre set radio stations happens again Service manager gave me a word of Everything thing went great , Going to be a wait and see if my problem with pre set radio stations happens again Service manager gave me a word of confidence... but we will see More
Very good communication Jason was very friendly and did a very good job keeping us informed about the status of the services being done. He let us know about a problem found Jason was very friendly and did a very good job keeping us informed about the status of the services being done. He let us know about a problem found during inspection, and worked closely with us to get our approval and to get the work done when we needed it. More
Excellent service, thanks! Everything was good, Tim Rusell, Service front desk representative, was attentive and paid attention to details. The service was done on time, and I h Everything was good, Tim Rusell, Service front desk representative, was attentive and paid attention to details. The service was done on time, and I had a new vehicle from Subaru Granite while my car was repaired. More
Always a positive experience! My visit was as pleasant as it always is. It took longer because of the work involved, but during that time I had several updates on the progress of m My visit was as pleasant as it always is. It took longer because of the work involved, but during that time I had several updates on the progress of my car. The environment is pleasant, and the explanations are complete and helpful. Thanks for always being there for us! More
Oil Changed I am always thankful when I bring my car for Service. Tim Russel has been my adviser for a while. He always tell me the truth and he always has been I am always thankful when I bring my car for Service. Tim Russel has been my adviser for a while. He always tell me the truth and he always has been really honest. That means a lot to me!! I love bringing my card to your guys because I can trust! Please don't ever loose that touch! Thank you for been such a great dealer that cares for their customers. More