Granite Subaru - Service Center

great service and great people! The service was great. From the time I called, to when I arrived and after the service was done. Very polite, understanding, knowledgeable, and able The service was great. From the time I called, to when I arrived and after the service was done. Very polite, understanding, knowledgeable, and able to explain my car's needs to me clearly. I especially liked the picture of my brakes to show me what was hapoening and why I needed new front brakes. More

Excellent customer service Service person was great answered all my questions regarding my 2019 Forester and fixed the scratches on my bumper. without asking. But price of oil Service person was great answered all my questions regarding my 2019 Forester and fixed the scratches on my bumper. without asking. But price of oil change was too high. Peters Honda always has coupons for $39.95 for synthetic oil and gives free car wash with each service.. My previous vehicle was a 2004 Honda accord and that cost me $26 every oil change for regular oil, plus a free car wash. Needles to say I was shocked at your price for an oil change. More

General Service and Tire Repair Service department with Tim Russell back is awesome. Highly recommend. Always helpful and going the extra mile. I would highly recommend the service d Service department with Tim Russell back is awesome. Highly recommend. Always helpful and going the extra mile. I would highly recommend the service department to anyone. More

Very well organized business Despite the fact that my 2014 Subaru is having constant problems that need small and major repair I am still considering it a good car -thanks to the Despite the fact that my 2014 Subaru is having constant problems that need small and major repair I am still considering it a good car -thanks to the great customer service and amazing repair technicians who always take an amazing care in all situations. it's easy to make an appointment - never had to stay on hold and with the flexible hours they manage to always accommodate my demanding schedule. There are always loaner cars available if you need to rush to work and can't stay waiting. More

Great People The service is great but I keep coming back because of the people, they're really nice and professional. waiting area is also great, I can work while The service is great but I keep coming back because of the people, they're really nice and professional. waiting area is also great, I can work while waiting for the service. More

Clockspring replacement I had scheduled an appt. for a repair and was seated and waiting when Jason informed me the replacement part was damaged. Needless to say I was not p I had scheduled an appt. for a repair and was seated and waiting when Jason informed me the replacement part was damaged. Needless to say I was not pleased. I had to return the next day and get the work done. When I left I discovered that the repair was not complete. The horn only honked at 3 positions and not 4. I drove back and the proper repair was made. So not my best experience at the dealership but I did get the work done and the staff was courteous. The place needs newer magazines and some snacks and water if customers need to wait hours to get repairs made. J. Tenney More

They Are Amazing Couldn't ask for better service. Took care of my needs excellent experience. I would recommend this Subaru garage to anyone. That's why I only buy S Couldn't ask for better service. Took care of my needs excellent experience. I would recommend this Subaru garage to anyone. That's why I only buy Subaru. More

Excellent experience working with Jason Scharn. He answered all my questions and concerns. Kept me up to date on the status of my car. Enjoyed working with him. working with Jason Scharn. He answered all my questions and concerns. Kept me up to date on the status of my car. Enjoyed working with him. More

Good service dept I have always had a good experience with the service department in the years that I have owned my car. they always tell me what they are going to do I have always had a good experience with the service department in the years that I have owned my car. they always tell me what they are going to do and I will tell them whether I would like that done or not and there is no pressure if I pass on a service. More

2016 Toyota Sequoia Everything was simply GREAT !!!!! I would definitely come back and recommend everyone I know !! Advisors , service managers basically everyone went Everything was simply GREAT !!!!! I would definitely come back and recommend everyone I know !! Advisors , service managers basically everyone went out of their way to assist my needs on a timely manner. Many Thanks to the entire granite Subaru service team !!! More