2,775 Reviews of Granite Subaru - Service Center
Smooth Very quick and attentive service. Nice to know estimates of repairs before they are completed so you know exactly how much the bill will be in the end Very quick and attentive service. Nice to know estimates of repairs before they are completed so you know exactly how much the bill will be in the end. Never a long wait time either More
Great Service From Tim Prevett I would like to thank Granite Subaru, and especially Tim Prevett for making my service experience very satisfying. Tim, as always, is a pleasure to de I would like to thank Granite Subaru, and especially Tim Prevett for making my service experience very satisfying. Tim, as always, is a pleasure to deal with. He is a true professional in dealing with customers and it's obvious to me, he knows the importance of customer satisfaction. In fact, I have been so satisfied with Granite Subaru, that several months ago, I bough a second Subaru. The service department has always completed the work on time and I have never had an issue in getting a loaner car. Purchasing both my wife's Subaru and mine was a no pressure experience and I will definitely be back when it's time to purchase again. Thanks Granite Subaru and a special thanks to Tim Prevett. P.S. I don't know Tim personally and I don't typically write reviews, but exceptional service needs to be recognized. Brian M More
Good service The service was good and the employee was friendly. He answered all of my questions! It just took an hour for the service! The sitting area is very co The service was good and the employee was friendly. He answered all of my questions! It just took an hour for the service! The sitting area is very confortable. More
Quick in, quick out. Minor issue with brand new car. They got me right in and took care of it. Very happy with the prompt response and care they provided. Minor issue with brand new car. They got me right in and took care of it. Very happy with the prompt response and care they provided. More
Service I was happy with Tim for talking to me in a friendly manner.He was able to help me out with a loaner car to take me home and was able to move aroun I was happy with Tim for talking to me in a friendly manner.He was able to help me out with a loaner car to take me home and was able to move around as my car was being services.He called me back at the right time as it was my wish and l got my car back and went to work without being late More
Outstanding service! The service at Granite Subaru is always extraordinary! The service team is courteous and friendly and very efficient! They are always done within the The service at Granite Subaru is always extraordinary! The service team is courteous and friendly and very efficient! They are always done within the timeframe they give (or sooner!) I highly recommend them to anyone who asks me!! More
Great Service! Great service comfortable waiting area, Starbucks coffee I'm fast service! I have purchased 3 vehicles from this dealership and serviced them always, Great service comfortable waiting area, Starbucks coffee I'm fast service! I have purchased 3 vehicles from this dealership and serviced them always, best place! More
Nice people For some reason my online appointment for an inspection sticker didn’t go through but Shawn got us in and out quickly anyway. My second time there. Ve For some reason my online appointment for an inspection sticker didn’t go through but Shawn got us in and out quickly anyway. My second time there. Very nice people to deal with More
Very accommodating My car needed to be kept for a few extra days while waiting for a part. They just told me to keep the loaner car for that time. The cost of repair w My car needed to be kept for a few extra days while waiting for a part. They just told me to keep the loaner car for that time. The cost of repair was reasonable. More
Accommodating and friendly! I was a few minutes late and they said “no problem” ! That won me over especially since it was stressful getting to appointment; I thought I’d have t I was a few minutes late and they said “no problem” ! That won me over especially since it was stressful getting to appointment; I thought I’d have to reschedule to another time More