Granite Subaru - Service Center

Excellent Customer Service I Was very happy With The service Done To My car. Everyone Was Helpful And knowledgeable. I Would Recommend Them To Anyone. Thank You, Steve. I Was very happy With The service Done To My car. Everyone Was Helpful And knowledgeable. I Would Recommend Them To Anyone. Thank You, Steve. More

nothing but good to say We brought our daughters car in for a recall on a break switch. The service team was great from the onset’s! The team fixed the car while we waited, We brought our daughters car in for a recall on a break switch. The service team was great from the onset’s! The team fixed the car while we waited, we took the car hom and there was unfortunately an issue with the repair (it happens). We brought the car back that night after hours and left it. The next morning I texted the service number very early as I had to hit the road, not expecting a text back, but within 1/2 hr I had a text back!!!! We texted about the issues and the fine gentleman assured me they would get right on the car and apologized for our inconvenience. By eight o’clock AM the service tech texted me that the car was fixed! I voiced my concerns it was my 17 year old daughters car and he assured me the service manager test drove the car for QC and we were all set..... Even though it was unfortunate we had to return to the dealership to have the car fixed a second time, this team was professional throughout! I too am in the service trades and this team at Granite Subaru was incredibly accommodating and professional. I highly recommend this dealership and I have high standards. It is no mystery to me why this dealership has a five star rating!!!!! Respectfully, Happy customer. More

Oil change When I dropped my car off I was met by TImothy Prevett. He remained with me throughout my time at the dealership. He was professional, courteous, frie When I dropped my car off I was met by TImothy Prevett. He remained with me throughout my time at the dealership. He was professional, courteous, friendly and made himself available, if needed. I found the waiting area comfortable and coffee/snacks a nice touch. More

The service was quicker than we expected. Everything was done that they said they would do, and very professional. Everyone we dealt with was very friendly and answered all our questions, and Everything was done that they said they would do, and very professional. Everyone we dealt with was very friendly and answered all our questions, and we will return. More

Amazing. I gave it a 5 star review due too the level of professionalism all the staff bring too the table. Every time i go in their staff greats you with a sm I gave it a 5 star review due too the level of professionalism all the staff bring too the table. Every time i go in their staff greats you with a smile and no pressure experience. Best place too not only buy a Subaru but also, get it serviced. More

Simple Oil Change Gone Wrong I had a great experience buying my 2019 Impreza from these guys 3 months and and was really happy with the car and the sales team. Forward to my fi I had a great experience buying my 2019 Impreza from these guys 3 months and and was really happy with the car and the sales team. Forward to my first service / oil change a few weeks ago. After leaving the dealership I noticed my car driving strange and bucking at a specific rpm. First thing I checked was the oil and it was overfilled by a lot. Brought it back to have the issue repaired and kept receiving contradicting updates; one stating they can’t get it to drive the way it should, then the next saying it drives the same as any standard transmission car on their lot. The problem was never resolved and even after talking with Subaru of America I am still at a stand still while it is progressively getting worse. These guys used to do great work on my vehicle in the past. I’m curious as to what happened. Maybe my car was just that one unlucky visit? More

Oil change Staff were friendly and courteous and helpful. Service was good and timely. Customer waiting area was comfortable and had coffee snacks water. Wi-Fi w Staff were friendly and courteous and helpful. Service was good and timely. Customer waiting area was comfortable and had coffee snacks water. Wi-Fi was available. More

first time customer Great customer service. Listened to the issues and were knowledgeable about the solution.. Looked up a recall item, and added that on to the service. Great customer service. Listened to the issues and were knowledgeable about the solution.. Looked up a recall item, and added that on to the service. More

Great Service The service department is great; My car was finished before the estimated date, the loaner they gave me was brand new, and they even gave me a text to The service department is great; My car was finished before the estimated date, the loaner they gave me was brand new, and they even gave me a text to let me know I could contact them if I had any questions. You really don't get this level of service anywhere else. Everyone I worked with was very professional. I wish they would have washed the car when it was done but other than that, it was stressfree. More

Always Excellent! My service experiences with Granite State Subaru have always been excellent and this one was no exception. They did the work needed in a timely manne My service experiences with Granite State Subaru have always been excellent and this one was no exception. They did the work needed in a timely manner, did not try to up-sell me, and had me on my way before I knew it. I would highly recommend this dealership to anyone looking for great Subaru service! More