Granite Subaru - Service Center

Good Service and Communication recently had my oil changed, tires rotated and a recall handled here. The service here is bar none. My only qualm is the upselling of services. I was recently had my oil changed, tires rotated and a recall handled here. The service here is bar none. My only qualm is the upselling of services. I was asked to consider performing the 30,000 mile ($500+ I believe) or lesser 10,000 mile service ($100+ I believe). I declined and wasn't pushed/asked any further. Then while in the waiting room I was approached my their "reclaim" specialist who looks to help the dealership repurchase cars in used but not old condition, in return to get you into a new car. I understand but when people are typically already spending a bunch of money repairing their car are they really still looking to get sold on something else? More

Oil change Amazing and friendly team there, super friendly and very helpful. Made you feel right at home and was very thorough with any issues that arose for fu Amazing and friendly team there, super friendly and very helpful. Made you feel right at home and was very thorough with any issues that arose for future work. More

Perfect service appointment! Efficient check in. Kept in touch with me with suggested part I needed and when my car was done. Answered all my questions thoroughly. And efficient c Efficient check in. Kept in touch with me with suggested part I needed and when my car was done. Answered all my questions thoroughly. And efficient check out! More

Great, timely, helpful No fuss, no mess, just great service and problem solved and fixed quickly. I don't know what else to say other than I would return to your dealership No fuss, no mess, just great service and problem solved and fixed quickly. I don't know what else to say other than I would return to your dealership in the event I need assistance again. More

Fast, knowledgeable & friendly This is my local Subaru dealer, from whom I bought my 9th Subaru on New Years Day. Granite Subaru was once Prime Subaru, whom I also did business wit This is my local Subaru dealer, from whom I bought my 9th Subaru on New Years Day. Granite Subaru was once Prime Subaru, whom I also did business with. Granite Subaru is a friendly place to do business, and their service people are always courteous and knowledgeable. When I bring my car in, or even if I just have questions, they do a top notch job of taking care of me. More

Listen well, Great service Always listen carefully to any issues I have. Very friendly. Explain everything clearly & identify things that are essential or could be done later Always listen carefully to any issues I have. Very friendly. Explain everything clearly & identify things that are essential or could be done later. Work is always perfect. More

Always great service. Fast service and always top quality work. Staff is always super friendly and helpful and willing to work with me to ensure the proper work gets done! Fast service and always top quality work. Staff is always super friendly and helpful and willing to work with me to ensure the proper work gets done! More

2015 Forrester, air conditioning failure Problem was diagnosed quickly and repair completed as promised. I wish Subaru would get a better supplier or more reliable air compressor design. 4 y Problem was diagnosed quickly and repair completed as promised. I wish Subaru would get a better supplier or more reliable air compressor design. 4 years of use in the northeast before it fails is an expensive feature. I hope this one lasts longer than 76000 miles! More

Excellent service; consistent snd fair Granite Subaru Service is awesome. They communicate very well what needs to be done and also are fair with pricing. I feel like I am dealing with ve Granite Subaru Service is awesome. They communicate very well what needs to be done and also are fair with pricing. I feel like I am dealing with very honest staff and do not feel like I am being lied to. More

New to Granite Subaru Shortly after I moved to this area I received notice from Subaru that there was a recall for my vehicle. Because of the magnitude of affected vehicle Shortly after I moved to this area I received notice from Subaru that there was a recall for my vehicle. Because of the magnitude of affected vehicles the closest date for the necessary repairs was over 3 months away at the closest Subaru dealer, Granite Subaru. I was not happy about the delay in available service, but the delay was understandable. After a month into my waiting period Granite Subaru called me and offered me an earlier service date because they had decided to expedite the service for these recalls by working a night shift. ( I've never heard of a dealer doing that before now.) I rescheduled and when I arrived I was treated like an old friend. The people and service were great! More