2,752 Reviews of Granite Subaru - Service Center
Quick turnaround They were able to do my oil change and a recall repair on a Saturday. They went out of their way to make sure everything went smoothly They were able to do my oil change and a recall repair on a Saturday. They went out of their way to make sure everything went smoothly More
Battery deep cycle charge My 2018 Crosstrek would not start several days in a row. It turned out I have not driven it enough. Granite Subaru gave a deep cycle charge while I wa My 2018 Crosstrek would not start several days in a row. It turned out I have not driven it enough. Granite Subaru gave a deep cycle charge while I wait. Now it seems to work okay. More
Trustworthy I trust the service department at Granite Subaru when mechanics inspect my Impreza and service personnel recommend a need to repair or replace a part. I trust the service department at Granite Subaru when mechanics inspect my Impreza and service personnel recommend a need to repair or replace a part. More
Service Work was done as expected. Service staff is courteous and accommodating. One glitch was the loaner car I was expecting was unavailable - it had not be Work was done as expected. Service staff is courteous and accommodating. One glitch was the loaner car I was expecting was unavailable - it had not been returned by some other customer. Instead, the service manager drove me home, and picked me up at then pre-arranged time so I could get my car. Customers note: if you do not return your loaner car when expected, you impact other customers. Please treat everyone as you wish to be treated. More
fix of a recall I brought my car in for a recall involving the brake lights and everyone was very helpful and the fix did not take that long. I brought my car in for a recall involving the brake lights and everyone was very helpful and the fix did not take that long. More
Recall air bag review Recall service was done in a timely manner Had to go back due to my air/heat vent knob was stuck in off called and took car as back after talking to Recall service was done in a timely manner Had to go back due to my air/heat vent knob was stuck in off called and took car as back after talking to service department. Tech fixed problem so vent knob worked for ac/heat flow plus the control buttons and unit fit better. Still very happy with service. More
Consistently good and very responsive! I've always gotten good service here. The people are definitely eager to help the customers. The environment is friendly and welcoming. And the cof I've always gotten good service here. The people are definitely eager to help the customers. The environment is friendly and welcoming. And the coffee is really good. And Free! Last year, there was a problem with a part that was ordered and my whole service was comped. I appreciate knowing that my business is valuable enough to them to compensate for inconveniencing me and make it right. More
Excellent service Excellent customer service. Happy they could fit me in. I make a special point of coming here to have my car serviced from New Jersey. Excellent customer service. Happy they could fit me in. I make a special point of coming here to have my car serviced from New Jersey. More
A professional team of Service Centre staff Staff always ready to assist and help with the service of my car, a pleasure to visit and wait for my car, given updates whilst waiting and with the e Staff always ready to assist and help with the service of my car, a pleasure to visit and wait for my car, given updates whilst waiting and with the expected completion time always estimated correctly. Thank you. More
Just had an oil change For a change, nothing "extra" was found. I think that is because I had taken my car to a different auto repair shop for the last major service. It is For a change, nothing "extra" was found. I think that is because I had taken my car to a different auto repair shop for the last major service. It is usually too expensive here. But since I had a coupon I decided to come here. More