Grapevine Dodge Chrysler Jeep

Everyone is always so friendly and kind! Bobby is extremely nice and helpful while getting my truck serviced! Bobby is extremely nice and helpful while getting my truck serviced! More

The staff was real nice and very knowledgeable and don't stop until they make a sale stop until they make a sale More

I had such a great experience ! The best we have ever had at a dealership when we needed service. Oleg was awesome ! So kind , helpful and so polite. The new waiting room was pheno The best we have ever had at a dealership when we needed service. Oleg was awesome ! So kind , helpful and so polite. The new waiting room was phenomenal ! Just an overall amazing experience . More

Rich the service advisor took care of all my service warranties only my keep wrangler warranties only my keep wrangler More

Omar and Jorge really went above and beyond! They got me into my 2025 truck! They got me into my 2025 truck! More

If I could give zero stars, I would. This Jeep dealership is hands-down the worst I’ve ever dealt with—unprofessional, unresponsive, and flat-out disrespectful to customers. My servic This Jeep dealership is hands-down the worst I’ve ever dealt with—unprofessional, unresponsive, and flat-out disrespectful to customers. My service advisor, Oleg, does not return calls, makes promises he never keeps, and leaves me chasing updates every single time. I shouldn’t have to beg for the most basic information on my own vehicle, yet that’s exactly what this experience has been—me doing all the follow-up while they do nothing but offer excuses. When I called to try (yet again) to get answers, Brianna answered the phone and was flat-out rude. No courtesy, no professionalism—just attitude. And if you think management cares, think again. I even left a detailed message for the General Manager over a week ago—seven full days—and I’m still waiting for a simple return call. That silence tells you everything you need to know about how little this dealership values its customers at every level. In 2025, with phone, email, and text at everyone’s fingertips, there is no excuse for this level of incompetence and disregard. This is not about one bad day—it’s a clear pattern of broken promises, poor communication, and zero accountability. If you value your time, your money, or your patience, do yourself a favor and go anywhere else. More

I had a very pleasant and positive car buying experience. Wade and Cal were patient, knowledgeable, and respectful of my budget and preferences. They walked me through all my options clearly and made sure I Wade and Cal were patient, knowledgeable, and respectful of my budget and preferences. They walked me through all my options clearly and made sure I had all the information I needed to make the best decision. More

Rich was great to work with he took care of my needs on my jeep my jeep More

John was my advisor and was very attentive and thorough. The mechanical service staff did an excellent job troubleshooting my issue based off of my verbal explanation. The work was completed and I’m very ha The mechanical service staff did an excellent job troubleshooting my issue based off of my verbal explanation. The work was completed and I’m very happy with the overall experience. More