Grapevine Dodge Chrysler Jeep

Oleg in the service department kept me informed of the timeline for my vehicle and made the process of dropping off and picking up incredibly convenient without a lot of form filling hassle. timeline for my vehicle and made the process of dropping off and picking up incredibly convenient without a lot of form filling hassle. More

For 10 years my Jeep Wrangler has all the service and maintenance done at this dealership. I am pleased with the work. maintenance done at this dealership. I am pleased with the work. More

The Finance guru at the Dealer - Cheyne is very logical and friendly. I say if more of the team was as professional and good as he and Dakota in Service - The entire Dealership would be beyond outstanding and friendly. I say if more of the team was as professional and good as he and Dakota in Service - The entire Dealership would be beyond outstanding! More

Salesman,Eric was great, had the vehicle I wanted in stock with no need to order. When I arrived he had vehicle ready for test drive and inspection. The process was easy with the financing department t stock with no need to order. When I arrived he had vehicle ready for test drive and inspection. The process was easy with the financing department taking great care to meet my expectations. More

Everyone in the service department was super helpful and very efficient. They got me in and out which was much appreciated. very efficient. They got me in and out which was much appreciated. More

good sales person, no hassle buying. Would recommend to any friends or family. Thank you very much! Would recommend to any friends or family. Thank you very much! More

Noticed my vehicle hit 60,000 miles and suggested the needed service for my car. needed service for my car. More

As a service advisor, Oleg kept me well informed and Brie made the loaner return very smooth. Thank you for taking the stress level way down. made the loaner return very smooth. Thank you for taking the stress level way down. More

I took my truck here after a bad experience at Autonation NRH thinking the service would be better. I have had to take my truck back multiple times for incomplete repairs or repairs that caused other problem NRH thinking the service would be better. I have had to take my truck back multiple times for incomplete repairs or repairs that caused other problems ranging rattles to engine noise due to a failure to reinstall the firewall boot. The communication from the service advisor has been terrible during every visit. My repair journey started April of 2025 and has gone on till January of 2026. It’s been repeated and new issues that came up but it’s only been a total 5 simple repairs and 2 recalls and 10 months of take backs. It’s to the point I’m just done they wore me down I give in I’ll just deal with the rattle in my headliner after 3 attempts to repair it when I had no rattle before the sunshade was repaired. I’m to a point I’m not sure I want to keep my truck due to the displeasure they caused me and what I feel is lack of concern over a rattle. It’s an $87,000 truck that was rattle free till the worked on it. So going forward I will return to Classic in S Arlington which is very inconvenient to me but they took care of every issue I ever had on my 2018 and 2020 Wrangles and my 2020 Ram. It really is hard to find a great service center and as of now the dismissive treatment I’ve been receiving from their lack of being able to solve the problem they caused was the last straw. Customer first is gone and so is this customer. I’ll take my business elsewhere in hopes of finding that great service one should expect. More

Happy with all the services that were completed on my car and very satisfied with the work that was done. and very satisfied with the work that was done. More