Grapevine Dodge Chrysler Jeep

I brought my 2020 Grand Cherokee here after going to the dealership in Frisco. The quality of service here was 100% better. My service advisor, Heather, is truly 1st class. She understands how important com dealership in Frisco. The quality of service here was 100% better. My service advisor, Heather, is truly 1st class. She understands how important communication is, and she is a consummate professional. I had two warranty claims and a handful of maintenance done this visit. It's not often that you come away from a service appointment pleasantly surprised. I will definitely be going back to this dealership. From the shuttle driver, the parts department, the guys that welcome you in, this is a well managed dealership. Sewell BMW and Avondale Mercedes don't come close to this place for service. More

Grapevine Dodge service department has excellent service. Always a good experience when I service my truck. Always a good experience when I service my truck. More

Rich was amazing to work with. Very fast and friendly making the experience wonderful and they were quick Very fast and friendly making the experience wonderful and they were quick More

Madeline was great and helped me throughout the visit. Prior dealership didn’t do the work they said they did but Madeline took care of everything for me. Thank you Madeline! Prior dealership didn’t do the work they said they did but Madeline took care of everything for me. Thank you Madeline! More

I' ve had a great experience at Grapevine Dodge Chrysler. Service was exceptional. Thank you, Rich. Service was exceptional. Thank you, Rich. More

Thank you for having Terry as my service person for my new Rubicon. He is knowledgeable, friendly, communicative and professional. We appreciate him! new Rubicon. He is knowledgeable, friendly, communicative and professional. We appreciate him! More

My service experience was excellent and my service advisor Rich was great! I look forward to working with him and the dealership in the future. advisor Rich was great! I look forward to working with him and the dealership in the future. More

I’ve been taking my Dodge Durango, Jeep Grand Cherokee and my Ram Rebel to Grapevine CDJ for almost 4 years, best service around. and my Ram Rebel to Grapevine CDJ for almost 4 years, best service around. More

Great service! The staff is very friendly and have quick services. Highly recommend this dealership! The staff is very friendly and have quick services. Highly recommend this dealership! More

We bought a 2022 Grand Wagoneer when they first were released and we have had a lot of problems with the vehicle. The only thing that has kept me from trading it was the assistance for Rich at Grapevine released and we have had a lot of problems with the vehicle. The only thing that has kept me from trading it was the assistance for Rich at Grapevine Dodge. He has gone out of his way to fix the problems and make us happy. He has been the only thing that has kept me from trading the vehicle. I would never but another Stelantis product but I would recommend Rich and the service team. More