Grapevine Dodge Chrysler Jeep

Great experience working with JASON EAGLES and DEAL # 207835. The whole dealership made the entire experience outstanding! We will definitely be back in the future I'm sure. 207835. The whole dealership made the entire experience outstanding! We will definitely be back in the future I'm sure. More

The BEST People to work with and Cars for the money. This is the place to buy your next vehicle!!! The past year has been a rough one with difficult transitions, disappointments and serious health pr This is the place to buy your next vehicle!!! The past year has been a rough one with difficult transitions, disappointments and serious health problems. This for a child who has already been dealt more than her share, suffered more than most of us could handle or deserves to. Now 16, this year has brought a whole new set of challenges with a future that looks to be more of the same. Through it all, she remains hopeful, loving and willing to smile. If anyone deserved a “priceless” moment of happiness; a special, unexpected gift this holiday season, she did. I began searching the Dodge Calibur she liked even though credit and cash were going to be a challenge. I had little confidence in being able to deliver this gift, but wanted to at least try. I found a really nice car for the price on their website with financing offered to all. My husband and I met with Karl A. Schmitt, our new friend in the car business. Karl and the finance staff were willing to work with us despite our challenges (when many others would not), treating us with the utmost respect and understanding of our less than perfect situation. We were able to purchase the car she wanted at a good price, fulfilling our daughter’s wishes and ours. In this day, it is a challenge to find businesses who offer little more than a callous transaction; our car buying experience with them was much, much more. They not only sold a vehicle, they sold parents of a young girl the opportunity to provide some sunshine to brighten her world…big, bright car bow included. They will have our business from now on, and if you would like to have a quality car buying experience with people that provide more, I suggest that you go and see them. More

The process was very smooth. The salesperson (Jerimiah) listened to my requiremnts for price, vehicle features and options. Upon selection, Finance was very smooth and honest. This is the second vehicle I listened to my requiremnts for price, vehicle features and options. Upon selection, Finance was very smooth and honest. This is the second vehicle I have bought from this dealership in less than a month. Love this place! More

My advisor Nona RO# 134898 has always taken great care of me when I need service. I communicate with you via e-mail and she always gets back to me. Her attitude is always upbeat, she's professional, and she me when I need service. I communicate with you via e-mail and she always gets back to me. Her attitude is always upbeat, she's professional, and she explains things in detail. A positive reflection on the dealership. Thank you, Mike McGeehan More

Transaction #206554 excellent service, will highly recommend. We orginally came in to drop my truck off for service. Upon arrival, greeted by Jerimiah in sales. He was not a pushy salesman type which recommend. We orginally came in to drop my truck off for service. Upon arrival, greeted by Jerimiah in sales. He was not a pushy salesman type which led us to inquire about the chrysler 300. After informing him what we wanted our payments and down payment to "not to exceed", he was upfront and honest that the deal would be tight as we had negative equity in our trade-in. The experience was the best I have ever had. Our positive experience continued with the finance department. We worked with Karim Jaffer on our financing. He was very friendly and made my wife and I very comfortable. He had a great sense of humor yet was the most professional when it was time. I will recommend this dealership to everyone I know. When the time is right, I will be buying another vehicle from this dealership. More

Deal # 206535 Friendly sales rep. Low pressure. Fair Deal # 206535 Friendly sales rep. Low pressure. Fair pricing. Good location. Friendly service department & willing to go the extra mile. They made Deal # 206535 Friendly sales rep. Low pressure. Fair pricing. Good location. Friendly service department & willing to go the extra mile. They made sure my care was very detailed before releasing it to me. More

Karl Schmitt worked with us to purchase a new vehicle. Karl was honest and hard-working and made our experience a good one. Thank you Karl! Karl was honest and hard-working and made our experience a good one. Thank you Karl! More

I have used grapevine jeep for years on my 2004 wrangler. They have always been professional and courteous.Today they honored a coupon from another dealership which saved me both time and money!! They have always been professional and courteous.Today they honored a coupon from another dealership which saved me both time and money!! More

I went to my local dodge dealer looking for one car in mind. I told them when I walked up I was not buying that day, but if they had what I wanted I would be buying within the month. They did not have the mind. I told them when I walked up I was not buying that day, but if they had what I wanted I would be buying within the month. They did not have the car I wanted and demanded I could not get it. Even with entertaining the idea of another vehicle I was still adamant I would not be buying that day. I was there for 3 hours while they tried selling me everything I did not want. I left very frustrated and did not really want to return. I contacted dodge customer support and they explained that what I wanted was in fact available it was simply on late dispatch and would be arriving at dealers closer to the end of this year. I contacted this dealer again by chat and explained the situation. Told them again what I wanted and was willing to entertain the idea of special ordering. All I wanted was for them to let me know how much more it would cost to do that. They demanded I would have to come back to the dealership. I contacted another dealership, told him what I wanted. He did not say no. He said I will look into it and get back with you. In an hour he had found 3 of the car I wanted. I am a customer, I don't have access to all the dealers tools. Google on the other hand apparently does. I also found 8 of the car I wanted. I would not go back to that dealership ever again. I would not advise anyone else to go to that dealership as well. My salesman was actually good. He is not the reason I will not be returning. The sales manager is the one who turned me away. I would have had a pretty decent experience there even if I didn't get the car I wanted. More

My wife and I really were not in the market to buy a new vehicle until the transmission went out on our 10 year old Chrysler minivan. The service we received from Tammy in the Service department and Bryan vehicle until the transmission went out on our 10 year old Chrysler minivan. The service we received from Tammy in the Service department and Bryan in sales was excellent. Both of them were very understanding, patient and helpful. We are very pleased with our new Dodge Durango. More