Grapevine Ford

I had a pleasant, hassle-free experience at Grapevine Ford. While the process did not go as I had hoped, they were professional and friendly. I would buy from them again. Ford. While the process did not go as I had hoped, they were professional and friendly. I would buy from them again. More

This dealership has outstanding personnel and facilities. Michael Massey was our salesman, and he was most professional, knowledgeable, and friendly. He went above and beyond to make sure we were comforta Michael Massey was our salesman, and he was most professional, knowledgeable, and friendly. He went above and beyond to make sure we were comfortable, understood all options, and knew we could return with any questions at any time. More

Everyone has been so helpful thank you for all you do Good luck in futire do Good luck in futire More

I had a GREAT experience at Grapevine Ford Lincoln and I absolutely love my new Aviator! Nicholas and the sales team worked tirelessly until we got to a price I was comfortable with. The sale and signing w absolutely love my new Aviator! Nicholas and the sales team worked tirelessly until we got to a price I was comfortable with. The sale and signing was completed with ease. I 100% recommend buying your next car at Grapevine Ford Lincoln. More

My experience today was all positive. The Assistant Service Manager, Kaitlin, was professional and warm at the same time. My car went through the safety recall testing in a timely manner. The Assistant Service Manager, Kaitlin, was professional and warm at the same time. My car went through the safety recall testing in a timely manner. Kudos to Grapevine Ford today. More

COMPLETE WASTE OF TIME! ! Spoke at length with Brent 'The manager' over the phone and advised I had a firm budget of $33,500 drive away for a preowned BMW. He agreed and rep ! Spoke at length with Brent 'The manager' over the phone and advised I had a firm budget of $33,500 drive away for a preowned BMW. He agreed and repeatedly asked 'so when can you come down to the dealership?' I explained very clearly I'm not the guy who'll fall in love with car and pay more. I stated respectfully, if you can't do the price it's absolutely fine, I don't want my time wasted. Again, he agreed and said 'it won't exactly be 33,500 but it will be an odd number in the 33,500, like 33,610 etc, etc. I said fine and made a time to go in the next day. I get there, he's not there. No big deal. Drove the car, said I'll take it and sat down with a rep. He goes away to get some paperwork and comes back with another guy punching numbers on his phone telling me they'll lose on the deal and the best they could do is $34,000. For $500! whatever - I agreed, we shook hands and he then went to get paperwork. Comes back 10 minutes later with "Sorry, my director said with the high interest and clicks we have on this car, the best we can do is $35,000." I bit my tongue and walked out. Games, games, games! Very unprofessional - No idea how these clowns stay in business. BUYER BEWARE More

Good communications. My sales person Amon bent over backwards to make the sale. The transaction went smoothly My sales person Amon bent over backwards to make the sale. The transaction went smoothly More

Great Deal. I am very much happy. Mike was an excellent salesman Thank your very much. I am very much happy. Mike was an excellent salesman Thank your very much. More

David Mekhail was an absolute 10/10 during the sales experience for my daughter’s first car. From the start, he truly listened to what we wanted (and just as importantly, what we didn’t want), answered experience for my daughter’s first car. From the start, he truly listened to what we wanted (and just as importantly, what we didn’t want), answered every question thoroughly, and offered helpful insight to make sure we were making the best decision. He was friendly, authentic, and refreshingly not the stereotypical “slick car salesman” — you know the one 😅. There was zero pressure at any point, which made the entire buying process comfortable and enjoyable. He genuinely made my daughter’s first car-buying experience a great one. That said, the experience took a sharp turn once we got to the financing portion. Unfortunately, that part of the process was frustrating and took far longer than it should have, which really dampened the overall vibe after such a smooth sale. It was disappointing, especially after such a strong start. All in all, David was fantastic and absolutely deserves recognition for how well he handled the sales side. If the financing experience matched the level of service David provided, this would have been a flawless experience. Go see David — you won’t be disappointed! More