Grapevine Ford

Professional service and excellent selection of top end Ford vehicles! We were met quickly and treated fairly and as expected during the negotiation process. The entire purchase process went smoothly and Ford vehicles! We were met quickly and treated fairly and as expected during the negotiation process. The entire purchase process went smoothly and our sales person - Sang - was 10 out of 10! Highly recommend 👌 👍 👏 Great place to do business in DFW More

Michael did an excellent job helping us find the perfect Expedition. He was patient and very helpful sending multiple picture and videos. Garry did an awesome job on helping make the finance part easy. Real Expedition. He was patient and very helpful sending multiple picture and videos. Garry did an awesome job on helping make the finance part easy. Really appreciate the help from all team members. More

I want to give a HUGE thank you to Brandon Walker at Grapevine Ford, along with Devin, who helped with all of the financing and paperwork. As a single mom, buying a vehicle can honestly feel stressful Grapevine Ford, along with Devin, who helped with all of the financing and paperwork. As a single mom, buying a vehicle can honestly feel stressful - especially when you’re trying to find something that is not only practical for your life, but also something you genuinely feel safe, comfortable, and confident in long-term. Since I was purchasing a used vehicle, it was really important to me to feel secure in what I was getting and not rushed into something that didn’t fully fit my needs. Brandon truly exceeded expectations throughout the entire process. His communication was incredible from start to finish, always keeping me updated, checking in, answering questions quickly, and making me feel heard instead of pressured. What stood out most was that he genuinely cared about helping me get into the right vehicle, not just making a sale. He went out of his way to locate the exact vehicle I was looking for — a barely used Toyota Sienna Woodland, even though they didn’t originally have it on the lot. He was patient, honest, hardworking, and incredibly understanding through the whole process. You can tell he treats people like people, not numbers. He put real effort into making sure I ended up in something I truly loved and felt comfortable driving for my family. Devin also helped make everything come together smoothly on the financing and paperwork side. I really appreciated how professional, patient, and understanding he was as well. Together, they helped make everything make sense financially, helped me feel comfortable with the warranties and coverage options, and worked hard to help me get an amazing deal considering my current credit situation. Overall, I’m extremely thankful for the effort, communication, professionalism, and genuine care they both showed throughout the process. Brandon especially went above and beyond, and I would absolutely recommend asking for him if you visit Grapevine Ford. More

My partner recently purchased a truck from here. First day having it, the speedometer was not working and the engine light was on. We took it back in a few days later because I guess an update had f First day having it, the speedometer was not working and the engine light was on. We took it back in a few days later because I guess an update had failed. We have been trying to call for days to hear updates and get a loaner in the meantime. They have been completely unresponsive saying they will call back the first few days and now not answering at all. It is completely horrible customer service. I believe the person we have been dealing with is Alfredo and since getting the truck would not recommend them. More

I had a pleasant, hassle-free experience at Grapevine Ford. While the process did not go as I had hoped, they were professional and friendly. I would buy from them again. Ford. While the process did not go as I had hoped, they were professional and friendly. I would buy from them again. More

This dealership has outstanding personnel and facilities. Michael Massey was our salesman, and he was most professional, knowledgeable, and friendly. He went above and beyond to make sure we were comforta Michael Massey was our salesman, and he was most professional, knowledgeable, and friendly. He went above and beyond to make sure we were comfortable, understood all options, and knew we could return with any questions at any time. More

Everyone has been so helpful thank you for all you do Good luck in futire do Good luck in futire More

I had a GREAT experience at Grapevine Ford Lincoln and I absolutely love my new Aviator! Nicholas and the sales team worked tirelessly until we got to a price I was comfortable with. The sale and signing w absolutely love my new Aviator! Nicholas and the sales team worked tirelessly until we got to a price I was comfortable with. The sale and signing was completed with ease. I 100% recommend buying your next car at Grapevine Ford Lincoln. More

My experience today was all positive. The Assistant Service Manager, Kaitlin, was professional and warm at the same time. My car went through the safety recall testing in a timely manner. The Assistant Service Manager, Kaitlin, was professional and warm at the same time. My car went through the safety recall testing in a timely manner. Kudos to Grapevine Ford today. More