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Grapevine Ford

Grapevine, TX

4.5
1,076 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,076 reviews

June 04, 2025

Very professional and very good service. They were able to get parts and complete the job in a couple of days More

by dfoster2855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
June 03, 2025

Heather and sales was exceptional no pressure how we get to the price I could afford. The whole process was very quick. More

by Jpmazon017
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather
June 03, 2025

Heather in sales was amazing not pushy in the slightest incredibly organized she quickly figured out exactly what I wanted and worked with me on the price. She worked with her managers so I did not have to More

by Jpmazon017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather
June 01, 2025

SaMira got us checked in and saw that what we needed was done. She’s a good advisor. More

by Pamlittlepage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SaMira
Jun 03, 2025 -

Grapevine Ford responded

Hi Pam, it means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Venny Diaz, Service Manager

May 30, 2025

Great service. Sales and finance were too notch. I arrived after getting very disappointed with a dealer across town. Went to Grapevine ford knowing what I wanted a More

by sslocum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin in sales, Joe in Finance.
Jun 03, 2025 -

Grapevine Ford responded

I’m glad you had a great experience! Please let us know if we can help you with anything in the future. --Customer Loyalty Director

May 24, 2025

The sales team in Grapevine Ford help me get a wonderful truck that I never thought had I had a chance to make a deal with them. They absolutely went above and beyond thank you More

by gary_fontana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon - Thanh
May 30, 2025 -

Grapevine Ford responded

Thank you, Gary! We're pleased to hear that our team left you with a positive impression and you were able to get your dream truck. Thank you for choosing Grapevine Ford. Let us know if you need anything in the future. --Customer Loyalty Director

May 22, 2025

We chose Grapevine Ford over other Ford dealerships in North Texas because it was the only place where someone actually approached us when we walked in. From the beginning, the staff created a welcoming a More

by Claire Jang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Zebrosky-Reid, Jonathan Waters
May 22, 2025 -

Grapevine Ford responded

Thank you for sharing your experience, Claire. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Customer Loyalty Director

May 17, 2025

When in for an oil change my rep was fast and friendly. They even washed the car....don't see that kind of service at other dealers. More

by jagatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harper jackson
May 22, 2025 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager

May 06, 2025

Hayden Lloyd was fantastic to work with. He was very attentive and answered all of my concerns. We did 90% of the transaction via text and email. Overall, the best car buying experience tha More

by jnfenner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Lloyd,
May 09, 2025 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Customer Loyalty Director

May 01, 2025

Our salesman Chris was amazing! Find Chris if you need a new truck! Very knowledgeable More

by lelandpmcginnis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris A
May 05, 2025 -

Grapevine Ford responded

Thank you for your fantastic review! We're thrilled to hear that Chris provided such excellent service and was able to help you with your new truck. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your new vehicle!

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