Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grapevine Ford
Grapevine, TX
1,079 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,079 reviews
June 10, 2025
The experience at Grapevine Ford was first class from start to finish. I live 3 hours away, the deal was done over the phone. I was at the dealership 80 minutes from the time I arrived to leaving in my n start to finish. I live 3 hours away, the deal was done over the phone. I was at the dealership 80 minutes from the time I arrived to leaving in my new truck. Sales and financing was smooth and efficient. I will definitely continue business here in the future. More
by cdeas
Employees Worked With
Casen Martin, Jonathon Waters, and Hahn was my finance guy
June 03, 2025
Heather in sales was amazing not pushy in the slightest incredibly organized she quickly figured out exactly what I wanted and worked with me on the price. She worked with her managers so I did not have to incredibly organized she quickly figured out exactly what I wanted and worked with me on the price. She worked with her managers so I did not have to really haggle.. More
by Jpmazon017
Employees Worked With
Heather
May 30, 2025
Great service. Sales and finance were too notch. I arrived after getting very disappointed with a dealer across town. Went to Grapevine ford knowing what I wanted a Sales and finance were too notch. I arrived after getting very disappointed with a dealer across town. Went to Grapevine ford knowing what I wanted and they were happy to work out a win for both of us. I’ll definitely buy here again. More
by sslocum
Employees Worked With
Gavin in sales, Joe in Finance.
May 24, 2025
The sales team in Grapevine Ford help me get a wonderful truck that I never thought had I had a chance to make a deal with them. They absolutely went above and beyond thank you truck that I never thought had I had a chance to make a deal with them. They absolutely went above and beyond thank you More
by gary_fontana
Employees Worked With
Brandon - Thanh
May 22, 2025
We chose Grapevine Ford over other Ford dealerships in North Texas because it was the only place where someone actually approached us when we walked in. From the beginning, the staff created a welcoming a North Texas because it was the only place where someone actually approached us when we walked in. From the beginning, the staff created a welcoming and pressure-free environment. When the manager came over to discuss numbers, he was calm, respectful, and easy to talk to — we genuinely appreciated that vibe. At another dealership, we felt pushed into making a rushed decision, like we couldn’t afford to buy a car unless we committed that day, which made us very uncomfortable. In contrast, Grapevine Ford made us feel valued and respected. If we ever decide to get a new truck, this will be the first place we visit again. Highly recommended. More
by Claire Jang
Employees Worked With
Heather Zebrosky-Reid, Jonathan Waters
