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Grapevine Ford

Grapevine, TX

4.4
993 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 993 reviews

March 25, 2024

Grapevine Lincoln is excellent. Their customer service is superior to all the other dealerships I contacted. More

by Tina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Massey
Mar 25, 2024 -

Grapevine Ford responded

Thank you, Tina! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Lincoln. --Customer Loyalty Director

March 23, 2024

My Husband and I had a great experience at Grapevine Ford our sales Person was amazing she did excellent job showing us the car we wanted made sure we comfortable with our choice and was very friendly and pr More

by Plemons91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry forget name
Mar 25, 2024 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

March 19, 2024

The dealer rep, Doni was very friendly and helpful thru all of the transaction and stayed late to be sure we were comfortable with all the new vehicle controls . I would highly recommend Grapevine Ford as More

by Ronnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doni Kaba, and Joel Anzaldua ll
Mar 20, 2024 -

Grapevine Ford responded

I’m glad you had a great experience, Ronnie. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

March 16, 2024

We purchased a vehicle from this dealership. We completed all the paperwork and was told to come back today to pickup the car. We went to pick it up and was told they sold it to someone else. Th More

by vaneesam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager
Mar 18, 2024 -

Grapevine Ford responded

Hi. I am very sorry to read about this. Thank you for bringing this to our attention and for providing your feedback. If there is anything we can do to make this right for you, please reach out to our Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.

March 16, 2024

My experience at Grapevine Ford was fantastic. The people were friendly, listened to what we wanted and Dion found the perfect vehicle for me. When it came to financing, Gerry made the experienc More

by msfarley05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion, Gerry
Mar 18, 2024 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

March 10, 2024

Very friendly nice to deal with very good experience one of the best car buying experiences I’ve ever had More

by gprater55Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manual, Willie,
Mar 11, 2024 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

March 08, 2024

Courteous sales personnel with knowledge of the vehicle purchased. The vehicle was delivered as promised clean and full of fuel. More

by Energyman1947
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sub Mashriqi
Mar 08, 2024 -

Grapevine Ford responded

I am happy to hear our team was able to help. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Customer Loyalty Director

March 08, 2024

Jarvis and Marcus were great to work with. They listened to what we were looking and delivered very quickly. We were in and out in less than 2 hours. Would highly recommend these guys and gr More

by graves729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis and Marcus
Mar 11, 2024 -

Grapevine Ford responded

Thank you so much for the review! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

March 06, 2024

I just purchased a second vehicles from grapevine ford and I can honestly say it won’t be the last. Thank you! More

by Carrillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxwell Wilkenson
Mar 07, 2024 -

Grapevine Ford responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Customer Loyalty Director

February 22, 2024

I found Grapevine Lincoln to be a great place to purchase a new Lincoln. Everyone was so helpful and professional. Chris was such an accommodating salesman and met our every need. All of the staff were very More

by lwebb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Joel, Zach
Feb 22, 2024 -

Grapevine Ford responded

Thank you so much for the review! The Grapevine Lincoln team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Customer Loyalty Director