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Grapevine Ford

Overview Reviews (1,067) Inventory (796)

Grapevine Ford

Name: Grapevine Ford
Address: 801 E State Highway, Grapevine, TX, 76051, US
Telephone: (877) 327-6879
Rating: 4.5

4.5

1,067 Reviews

801 E State Highway , Grapevine, Texas 76051

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Sales: (877) 327-6879

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Grapevine Ford

Grapevine, TX

Overview

Reviews

Vehicles

4.5

1,067 Reviews

Call Dealership (877) 327-6879

801 E State Highway

Grapevine, TX

76051

Directions

4.5

1,067 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,067) Inventory (796)

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Sales: (877) 327-6879

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sales person buying experience price finance truck unprofessional make appointment paperwork

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Showing 1,067 reviews

March 19, 2022

SALES VISIT - NEW

Before entering the facility we were greeted at the entrance (warmly) by Kyle our salesman. Liked the fact that he focused in getting to know us before we spoke about buying a vehicle. Kyle was the bes entrance (warmly) by Kyle our salesman. Liked the fact that he focused in getting to know us before we spoke about buying a vehicle. Kyle was the best. More

by Joey.Huerta

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kyle sales rep and Joe in financing

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Mar 19, 2022 -

Joey.Huerta responded

Excellent buying experience!

Mar 19, 2022 -

Joey.Huerta responded

So glad we stopped at Grapevine Ford, just to see. We ended up driving away in our new Ford F-150. Love it, thanks Kyle and Joe.

Mar 21, 2022 -

Grapevine Ford responded

Thank you, Joey! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

March 16, 2022

SALES VISIT - USED

The best car buying experience I've ever had. I will be referring everyone in the future. I will be referring everyone in the future. More

by Jerradmurphree

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

David Fillmore

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Mar 21, 2022 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Jennifer Barger, Customer Loyalty Director

March 15, 2022

SALES VISIT - NEW

Great sales team but Aaron did a good job on the sale and finance as well thank you all. and finance as well thank you all. More

by ajjuarez77

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Aaron

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Mar 16, 2022 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager

March 15, 2022

SALES VISIT - USED

Julian Arsenault is good at his job. He works hard to meet your needs. Thank you Julian. He works hard to meet your needs. Thank you Julian. More

by MsVal2u09

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joe

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Mar 16, 2022 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager

March 12, 2022

SALES VISIT - USED

Very happy with my experience at Grapevine Ford. I had identified the truck I wanted and called before going in. They had the truck ready and everything was great. No hidden fees. No hard pressu I had identified the truck I wanted and called before going in. They had the truck ready and everything was great. No hidden fees. No hard pressure to buy after market add-ons. My salesman was Bill Belt and he did a great job! More

by Bob

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bill Belt, Nikki Van Doran

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Mar 15, 2022 -

Grapevine Ford responded

Thank you for taking the time to rate us. We'd love to hear additional feedback from you. If you'd like to share more, you can contact me, Jennifer Barger, Customer Loyalty Director, at LoyaltyDirector@GrapevineFord.com.

March 08, 2022

SALES VISIT - USED

Doni treated me extremely well and helped me get into my f150 with minimal effort. The entire experience was great and I’d recommend Grapevine Ford to anyone. f150 with minimal effort. The entire experience was great and I’d recommend Grapevine Ford to anyone. More

by mattDem

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Doni

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Mar 11, 2022 -

Grapevine Ford responded

Thank you, Matt! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

March 06, 2022

SALES VISIT - USED

Fantastic organization from top to bottom, which made our experience outstanding! Completed entire transaction in <2 hours (in the door to out the door). Maxwell was a very professional sales representati experience outstanding! Completed entire transaction in <2 hours (in the door to out the door). Maxwell was a very professional sales representative.........Highly recommend him! More

by sandythompson3

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Maxwell (sales)..........Outstanding!

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Mar 11, 2022 -

Grapevine Ford responded

Thank you, Sandy! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

March 05, 2022

SALES VISIT - NEW

I had a very good experience with Kyle, going over my vehicle. He is trying to locate me a second key for my vehicle. vehicle. He is trying to locate me a second key for my vehicle. More

by Jerry.eaton

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Marcus. And Kyle

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Mar 11, 2022 -

Grapevine Ford responded

Thank you, Jerry! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

February 23, 2022

SALES VISIT - NEW

Steven was awesome, actually all of the staff were great. Easy to work with and very nice. Easy to work with and very nice. More

by Jerry

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Also our finance guy but I don’t have his name in front of me, Nikki Van Doran

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Feb 25, 2022 -

Grapevine Ford responded

Thank you, Jerry! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Jennifer Barger, Customer Loyalty Director

February 22, 2022

SALES VISIT - NEW

Friendly and good customer service, answer all the questions and I recommend it thank you questions and I recommend it thank you More

by josesariego

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kyle willet

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Feb 25, 2022 -

Grapevine Ford responded

I'm happy to hear it, Jose! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jennifer Barger, Customer Loyalty Director

Grapevine Ford

Showing 1,067 reviews

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