Grapevine Ford

Dealership is always clean all employees are helpful n polite. This was the fourth ford vehicle I’ve have bought but the first at grapevine ford and it as been best dealership I’ve dealt with polite. This was the fourth ford vehicle I’ve have bought but the first at grapevine ford and it as been best dealership I’ve dealt with More

Very helpful everyone Very accommodating. Sales and finance both were very nice. Great selection to choose from. Will shop here again. Thank you very much. finance both were very nice. Great selection to choose from. Will shop here again. Thank you very much. More

Great experience with sales, finance and delivery. Truck buying made easy, no pressure but jumped in to action to find what we wanted in a timely manner. buying made easy, no pressure but jumped in to action to find what we wanted in a timely manner. More

Warning: THEY SELL DAMAGED CARSUpdate 2/2/21 I bought a Warning: THEY SELL DAMAGED CARS Update 2/2/21 I bought a certified 2019 premium mustang from grapevine ford and it's been at my closest ford dealer Warning: THEY SELL DAMAGED CARS Update 2/2/21 I bought a certified 2019 premium mustang from grapevine ford and it's been at my closest ford dealership for about 3 months already and it's not running. when I bought the car I noticed that the back bumper was damaged and the hood paint didn't match the rest of the car, I first tried asking the grapevine ford dealership to fix the problem they told me that there was nothing they could do about it since I have already purchased the car and supposedly it was my problem, even though I bought almost every warranty that the dealership had to offer and it was still under manufacture warranty. The sales manager told me: "Sorry there's nothing we can do" and left me there by myself without saying anything else. I also tried to return the car within the 3-day return policy on Monday, but since I bought it Friday night and Sunday they are closed the 3-day return policy was not valid anymore. I talked to my closest ford dealership and they told me that the car was in a car crash because some of the panels were not aligned and the paint on the bolts was stripped. I thought the dealership was giving me a good deal when I was buying the mustang but now I feel like I've been scammed and I can't sleep thinking about how I'm going to fix the problem. Update 9/23/19 I visited again and I was very interested in a red 2017 mustang gt California special on Saturday and I was told they took it to auction but they could get it back Monday so we made an appointment Monday at 7:00, Monday came and I got there at 7:00 but the mustang wasn't there and our appointment didn't even matter, they just wasted my precious time and gas to be told that the mustang wasn't there, I feel like I wasn't taken seriously and the worst part is I didn't even get a call to be told that they couldn't get back. This dealership is a joke I would give it zero stars if I could I was looking for a mustang but no one came to greet me or ask if I need help with anything, I saw 3 employees but they all ignored me, I'm not sure if you are supposed to make an appointment to be greeted. More

Keaton was great to work with. He took the time to understand what I was looking for and helped get me the best deal possible! understand what I was looking for and helped get me the best deal possible! More

Great service ,nice place,easy buy..will for sure recommend this dealership to friends and family..got what I wanted for the price I wanted..thanks recommend this dealership to friends and family..got what I wanted for the price I wanted..thanks More

5 stars because the salesmen Gavin was very informative, helpful, and overall an amazing dude! Thanks so much for making my car shopping experience so seamless and memorable! helpful, and overall an amazing dude! Thanks so much for making my car shopping experience so seamless and memorable! More

Professional, courteous, friendly, no high pressure sales or finance tactics. Fair pricing, good inventory. I highly recommend this dealership if you are in the market for a Ford. Extremely satisfied custome or finance tactics. Fair pricing, good inventory. I highly recommend this dealership if you are in the market for a Ford. Extremely satisfied customer. More

It was a pleasure working with James Avery and Garry Johnson on my new 2021 Ford F-150. I would recommend Grapevine Ford to anyone looking for a new or used vehicle. Johnson on my new 2021 Ford F-150. I would recommend Grapevine Ford to anyone looking for a new or used vehicle. More

Easy access to location, very clean,easy to navigate through the facility,people friendly,had no trouble what so ever proceeding with the buying process. through the facility,people friendly,had no trouble what so ever proceeding with the buying process. More