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Grapevine Ford

Grapevine, TX

4.5
1,068 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,068 reviews

October 18, 2020

These guys work magic with financing! Absolute best car buying experience EVER! Garry Johnson in Finance,a musician and performer,brings star power and knows how to deliver! More

by Hudgins.is.happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Elmore
Oct 20, 2020 -

Grapevine Ford responded

Thank you for sharing your experience, Hudgins. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Juan Cruz, Customer Loyalty Director

October 16, 2020

They were great to work with, answered all of our questions with minimal wait time and always polite! This was a pleasant experience at the dealer! More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Smith , David Clett & Zac
Oct 16, 2020 -

Grapevine Ford responded

Thank you, Greg! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

October 15, 2020

Brenton, James, and Zach were all awesome!!! They aren't the typical pushy salespeople. They informed, answered questions, and listened to my needs. It was very refreshing. I highly recommend Grapevine Ford More

by Rachelches1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Brenton, and Zach
Oct 16, 2020 -

Grapevine Ford responded

Thank you for the kind words, Rachel! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director

October 13, 2020

We just bought a new car and our salesman was fabulous. Mike Massey made the experience truly enjoyable. It was the best car buying experience we have ever had, More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Oct 14, 2020 -

Grapevine Ford responded

Thank you for sharing your experience, Jeanne. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Juan Cruz, Customer Loyalty Director

October 13, 2020

Matthew was great to deal with, was patient with my barrage of questions and indecisiveness. In the end I went with a completely different model of truck than I had picked out the day prior and he hel More

by Tannerflewellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Hoopes
Oct 14, 2020 -

Grapevine Ford responded

Thank you, Tanner! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

October 12, 2020

Grapevine Ford is the Best !!! A really great facility, and awesome people !!! They stayed late and took great care of me . I look forward to my next purchase with them !!! More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon, Willie, Nikki Van Doran
Oct 13, 2020 -

Grapevine Ford responded

Thank you, Brandon! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

October 08, 2020

Professional and very pleasant car buying experience from beginning to end. Sandy helped us find the right vehicle and was very knowledgeable. Brad assisted with the pricing and helped meet our budget needs. More

by Kathyleblanc03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy, Brad, Zach
Oct 09, 2020 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director

October 06, 2020

Great sales and service experience. Have purchased several Expeditions over the years and have been totally satisfied each time. Sales approach is user friendly totally oriented on my satisfaction. More

by Al Rice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sanchez, Jon Waters, Kyle Crowley, and Darin Hayden
Oct 07, 2020 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director

October 05, 2020

Another great buying experience at Grapevine Ford. Staff, top to bottom, were oriented on making my visit productive. Totally satisfied with sale and am sure I will be back at Grapevine Ford in the future. More

by Al Rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon waters, Darin Hayden( fleet mgr), Paul Sanchez, Kyle Crowley, Nikki Van Doran
Oct 05, 2020 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Juan Cruz, Customer Loyalty Director

October 03, 2020

I had a Great experience at Grapevine Ford/Lincoln, no heavy pressure, very knowledgeable, Kye Kendrick in sales was superior, he took extra time to help me navigate ALL the luxuries & technology componen More

by Patty.wallace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kye Kendrick
Oct 05, 2020 -

Grapevine Ford responded

Thank you, Patty! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

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