Grapevine Ford

Grapevine Ford is the Best !!! A really great facility, and awesome people !!! They stayed late and took great care of me . I look forward to my next purchase with them !!! and awesome people !!! They stayed late and took great care of me . I look forward to my next purchase with them !!! More

Professional and very pleasant car buying experience from beginning to end. Sandy helped us find the right vehicle and was very knowledgeable. Brad assisted with the pricing and helped meet our budget needs. beginning to end. Sandy helped us find the right vehicle and was very knowledgeable. Brad assisted with the pricing and helped meet our budget needs. No pressure. Finance department was great. Highly recommend these people More

Great sales and service experience. Have purchased several Expeditions over the years and have been totally satisfied each time. Sales approach is user friendly totally oriented on my satisfaction. several Expeditions over the years and have been totally satisfied each time. Sales approach is user friendly totally oriented on my satisfaction. More

Another great buying experience at Grapevine Ford. Staff, top to bottom, were oriented on making my visit productive. Totally satisfied with sale and am sure I will be back at Grapevine Ford in the future. top to bottom, were oriented on making my visit productive. Totally satisfied with sale and am sure I will be back at Grapevine Ford in the future. More

I had a Great experience at Grapevine Ford/Lincoln, no heavy pressure, very knowledgeable, Kye Kendrick in sales was superior, he took extra time to help me navigate ALL the luxuries & technology componen heavy pressure, very knowledgeable, Kye Kendrick in sales was superior, he took extra time to help me navigate ALL the luxuries & technology components. Love my Corsair!!! More

This is my second vehicle bought from them in a year. Zoey the sales person was AWESOME!! She was friendly and courteous!! People like her are the reason I shopped this dealership again! Again the deale Zoey the sales person was AWESOME!! She was friendly and courteous!! People like her are the reason I shopped this dealership again! Again the dealership was great!!! I highly recommend Grapevine For for your car purchase! More

Excellent service! No pressure to buy. Kye is the sweetest sales person and very well versed in the car he is selling. Gave me a great tutorial on my new car! sweetest sales person and very well versed in the car he is selling. Gave me a great tutorial on my new car! More

Great Buying Experience.....will buy again......clean nice showroom and professional staff...fair deal on my trade and one stop shopping with the finance office .... nice showroom and professional staff...fair deal on my trade and one stop shopping with the finance office .... More

This dealership is amazing and would recommend anyone to go here. Carver was great and was just there to help us. We were in and out with our new vehicle. go here. Carver was great and was just there to help us. We were in and out with our new vehicle. More

I would highly encourage anyone thinking about using Grapevine Ford to go to another dealership. They sold me a vehicle that they were to have received from another dealer. The salesman was Paul Sanch Grapevine Ford to go to another dealership. They sold me a vehicle that they were to have received from another dealer. The salesman was Paul Sanchez. This sale occurred on August 22, 2020. I was told they had 72 business hours to deliver the vehicle. 72 business hours came and went. I contacted them via email asking for status (September 5, 2020). They (Andrew Boaz) indicated that the other dealership did not want to trade. They then said they were looking for another vehicle. I said okay, but I was slightly miffed because they had not even tried to contact me. So now it is September 11 and I did not hear one word from them. I sent an email to Kyle Middendorf who is the sales manager asking what is going on. Never received a reply. By now, I am starting to think they have stolen my trade in vehicle which they had in their possession. I finally paid an unannounced visit on September 16. Another manager, Devin Bear, offered me my trade in back and provided me with my title. He said they could not find me a vehicle but that they were still looking for one. He indicated he would call me on September 17. That call never came. So, I had it with them and paid them another visit on 9/18 wanting my trade in vehicle back. They gave it back to me but they had misplaced one of my keys and had destroyed my license plates. They found the other key but now I have no permanent plates. They said they will send me a new set, but I don't think that will happen. Oh, they never even said sorry, kiss my foot or anything about the grief they gave me. I will never, ever walk in their door again, and matter of fact, I will tell everyone how sorry they are. Long story short - save yourself some grief and go somewhere else. More