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Grapevine Ford

Grapevine, TX

4.5
1,083 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,083 reviews

September 01, 2020

Cameron did a great job finding the vehicle I wanted and setting up a test drive. He also made the negotiation and contract process very simple fast and easy. More

by Oldschool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Hedblom
Sep 02, 2020 -

Grapevine Ford responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

August 28, 2020

Michael was very professional and great to work with. His knowledge of the vehicle was outstanding and he helped us transition into our new vehicle. More

by Trey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Massey , Nikki Van Doran
Aug 28, 2020 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director

August 26, 2020

Great service, Debi Harvey was very helpful during the negotiation process. The Finance department Is one of the best i have ever dealt with! I would recommend them to anyone. More

by jeffberry27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debi Harvey,
Aug 26, 2020 -

Grapevine Ford responded

Thank you for the kind words! I’m glad you had a great experience with us. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director

August 24, 2020

Great experience. Our sales person was Jon Waters and he was so helpful, courteous and professional! Would highly recommend this dealership and Jon. In and out and happy in a reasonable amount of time - e More

by stockstill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Aug 24, 2020 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director

August 24, 2020

Allen Elmore new car salesman that helped me get into my dream truck was outstanding. Made my experience easy and painless. He has my work from now on. More

by Peter Sandoval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Elmore
Aug 25, 2020 -

Grapevine Ford responded

Thank you, Peter! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

August 24, 2020

Debi called when my perfect car came in. She sent me photos and when I flew to DFW the car was ready and perfect. I was on the road in a few minutes. I LOVE MY CAR....Thanks Debi More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debi
Aug 25, 2020 -

Grapevine Ford responded

Thank you for sharing your experience. I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director

August 23, 2020

Carver made the shopping experience quite enjoyable & Zac made the financing experience painless and smooth. I am very pleased with the whole experience and would definitely recommend Grapevine Ford! More

by K.Wat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
Aug 24, 2020 -

Grapevine Ford responded

Thank you, K.Wat! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

August 18, 2020

Thanks to Michael Massey for helping me find just the car I wanted. This was a big step for me as I have driven Buicks since 1982. The complete experience from the first test drive to signing the papers was More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Massey, Joe Gobea
Aug 19, 2020 -

Grapevine Ford responded

Thank you, Gigi! I am happy to hear that we could help. Please let me know if you need anything else. --Juan Cruz, Customer Loyalty Director

August 13, 2020

Grapevine Ford has the best prices, great Sales and Finance staff. In and out quickly. Want a great deal on a Ford, head to Grapevine More

by Chris B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris,Gary (Sales) and Cameron (Finance), Nikki Van Doran
Aug 14, 2020 -

Grapevine Ford responded

Thank you, Chris! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. –Juan Cruz, Customer Loyalty Director

August 11, 2020

Had a great experience buying my new car at Grapevine Ford. Matthew, Cameron and James took exceptional care of me with lots of follow-up. Service recovery with this team is the best. More

by BonGiGi
Recommend Dealer
Yes
Employees Worked With
Matthew Hoopes, Cameron Martin, James Wacker, Nikki Van Doran
Aug 12, 2020 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Juan Cruz, Customer Loyalty Director

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