Grapevine Ford

Great overall experience Salesman Ty was super great in serving the car and answering our questions and went over all the computer stuff with us and help us to get out of Grap Salesman Ty was super great in serving the car and answering our questions and went over all the computer stuff with us and help us to get out of Grapevine by letting us follow him home til we were going home to Lamesa. He couldn't have been any better than he was in other words he was excellent salesperson the "Best" I have ever had as a carsaleman More

Great overall experience Bought a new Ford Escape and absolutely love it. We used USAA's car buying service which put us in contact with 6 dealerships. We visited several and Bought a new Ford Escape and absolutely love it. We used USAA's car buying service which put us in contact with 6 dealerships. We visited several and loved working with Reid Harmon the Sr internet sales manager. He is personable and not at all a hard sell guy. When Reid was busy, he arranged for one his coworkers, Zack Krouese , to work with us. We had a great exp More

Awesome Car Buying Experience It was an awesome car buying experience. My salesman Michael was the best. He was extremely knowledgable about the vehicle i wanted. He was patience w It was an awesome car buying experience. My salesman Michael was the best. He was extremely knowledgable about the vehicle i wanted. He was patience with me and listened to my needs. He explained everything thoroughly and made the whole experience fun. The test drive was incredible learned a lot about the vehicle from Mike. I told him where i needed to be on price and trade and he made it happen. My finance guy Nick was the best !!! He guided me to the best option that made sense for me. I could not have been happier with the whole experience. Michael and Nick made me feel comfortable as they are both very honest and transparent. I will defiantly be coming back to Grapevine Ford in the future for my Ford needs. More

Very nice dealership There were some misunderstandings, but they were so helpful and truly cared about me as a customer and they cleared them up! Awesome dealer and overal There were some misunderstandings, but they were so helpful and truly cared about me as a customer and they cleared them up! Awesome dealer and overall a great experience! More

Don't bother We were passed around to multiple sales people and the sales manager was dismissive and really not enjoyable to deal with. They also failed to honor t We were passed around to multiple sales people and the sales manager was dismissive and really not enjoyable to deal with. They also failed to honor their commitments in a timely fashion. More

Awesome facility and salesmanship I put buying a car right up there with paying taxes....until NOW. Best salesman and dealership in my 30+ years of buying cars. Our salesman Michael M I put buying a car right up there with paying taxes....until NOW. Best salesman and dealership in my 30+ years of buying cars. Our salesman Michael Massey took the time to listen to our wants and needs, help us narrow down some test drive choices and after making a decision, went over all the bells and whistles. It was a pleasure and I love my new Ford. More

Best Ford Dealership in DFW Highly recommend Grapevine Ford. Great Service Department and Staff. Bob Leininger is an outstanding service representative, he makes sure everything Highly recommend Grapevine Ford. Great Service Department and Staff. Bob Leininger is an outstanding service representative, he makes sure everything gets done perfectly each time we bring our 3 Ford vehicles in for service. More

Excellent Customer Service!! Ricky Meppelink and the team are GREAT!! I just purchase my 2nd car from them. The experience was flawless. I was not in there for a long time. Wh Ricky Meppelink and the team are GREAT!! I just purchase my 2nd car from them. The experience was flawless. I was not in there for a long time. When I go for service, I am able to work in there internet lounge and not miss any time from work!! Thank you for the all around (including sandwich shop) great world class customer service! More

Grapevine Ford Very Friendly and no High pressure sales, found the car I wanted at the right price. Ask for Reid Harmon he doses a great job and made sure I received Very Friendly and no High pressure sales, found the car I wanted at the right price. Ask for Reid Harmon he doses a great job and made sure I received all the incentives available to reduce the price. More

Great Value and Customer-Focused Service Purchasing a vehicle from Grapevine Ford has exceeded my expectations. My salesman, Craig O'Neal (with new car sales), wasn't pushy, got me a bett Purchasing a vehicle from Grapevine Ford has exceeded my expectations. My salesman, Craig O'Neal (with new car sales), wasn't pushy, got me a better deal than any other Ford dealership in the DFW area and he continues to be responsive, even after the sale! When spending this much money (second only to purchasing a new home), I'd expect nothing less. Based on my experience with the Grapevine Ford sales people, I will definitely getting my vehicle serviced there. I expect to have the same experience with them. More