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Grapevine Ford
Grapevine, TX
1,136 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,136 reviews
April 18, 2016
Love Grapevine Ford!! They were fair, efficient, and worked hard to make sure I got the best deal possible. I highly recommend working with Todd Massey if interested in bu They were fair, efficient, and worked hard to make sure I got the best deal possible. I highly recommend working with Todd Massey if interested in buying a new Ford, or Aaron McBride if your Ford is needing service. More
by Val_1964
Employees Worked With
Todd Massey and Aaron McBride
April 12, 2016
Excellent experience with Darren Hayden at Grapevine Ford Darren pays extraordinary attention to detail and addresses all of my concerns for my vehicle repair or upgrade. His communication skills are incompar Darren pays extraordinary attention to detail and addresses all of my concerns for my vehicle repair or upgrade. His communication skills are incomparable and always makes sure that I am completely satisfied when I leave. More
by David Smith
Employees Worked With
Darren Hayden
April 12, 2016
Happy with the service department Great service department always able to get right in on the day I call for routine oil change and recommended maintenance. My service advisor Bob Lein Great service department always able to get right in on the day I call for routine oil change and recommended maintenance. My service advisor Bob Leininger went above and beyond to answers questions for me. I also like that they send me an email reminders when I need to come in. More
by mfnichols50
Employees Worked With
Bob Leininger
April 07, 2016
The customer service Salesman Bob Dean was very informative he new the equipment backwards and toward. He explained the advantage of leasing to us. Excellent service on hi Salesman Bob Dean was very informative he new the equipment backwards and toward. He explained the advantage of leasing to us. Excellent service on his part. We are looking forward to our continued association with Grapevine Lincoln. More
by wsdeaton
Employees Worked With
Bob Dean, Carl White and Angel Turner, excellent service
March 31, 2016
Great Experience I recently moved to Dallas and have always trusted my dealership to take car of my automotive needs. I am glad I found Grapevine Ford. It was quick I recently moved to Dallas and have always trusted my dealership to take car of my automotive needs. I am glad I found Grapevine Ford. It was quick and easy to make an appointment. Justin Flowers was friendly and attentive. My car was taken in immediately and repaired quickly. The facility was clean and comfortable. A great experience. I will be back for scheduled and unscheduled service needs. thank you for the great service. More
by Mark323
Employees Worked With
Justin Flowers
March 22, 2016
Extremely happy Love love love my 2016 F150. Made a deal in about an hour. Easy Extremely satisfied Richard Ford- great guy- fun, honest, easygoing, pleasant Love love love my 2016 F150. Made a deal in about an hour. Easy Extremely satisfied Richard Ford- great guy- fun, honest, easygoing, pleasant Brian D Mayo- finance-- honest, up front, would hang out with him Cameron- you can tell he has an honest concern for our satisfaction Justin- service- I'm gonna enjoy coming back with him around (happy 21st bday) More
by Thedigi7
Employees Worked With
See above
March 18, 2016
Best Service Writer in the world John Goddard John Goddard is the reason I continue to buy Ford's. He's curtious, knowledgeable, and honest. He's always taken great care of me and my Mustangs. I a John Goddard is the reason I continue to buy Ford's. He's curtious, knowledgeable, and honest. He's always taken great care of me and my Mustangs. I absolutely recommend going to see John if you need work done to your car. As long as John is at Grapevine Ford I will be a happy customer. More
by jbowman1
Employees Worked With
John Goddard
March 15, 2016
Fantastic Great Experience, Edward Freeman was absolutely the best to work with. Just no comparison to car salesmen I have worked with in the past. Edward went Great Experience, Edward Freeman was absolutely the best to work with. Just no comparison to car salesmen I have worked with in the past. Edward went beyond expectations and then some. More
by so happy
Employees Worked With
Edward Freeman
March 14, 2016
Exceelent Repair Service Randy McConnell did an outstanding job. Very professional, accommodating and courteous. If I ever return to Grapevine Lincoln for service, I want Rand Randy McConnell did an outstanding job. Very professional, accommodating and courteous. If I ever return to Grapevine Lincoln for service, I want Randy to be my service advisor. Sincerely, Forrester Lowrie More
by Zorro
Employees Worked With
Randy McConnell
March 10, 2016
Bought a 2012 Ford Edge Unlimited with everything on it. This car is a lemon. In my first year owning it as a used car. The sunroof stopped working after the second use. The cruise control stopped working This car is a lemon. In my first year owning it as a used car. The sunroof stopped working after the second use. The cruise control stopped working, the collision warning stopped working, and when trying to pass cars on the highway, the thud under the car occurs and the car has no power like it runs out of steam. This car is a lemon. Don't buy one and don't buy one from them. They are not going to do anything. Their solution is bring it in for repairs that I have to pay for or they will buy it back from me for $5,000 less than I owe on it. Buyer beward. Buy foreign not a Ford. Ford is not reliable. Their service department sucks to. They want you to drop your car off for a week to look at it and tell you what is wrong with it. NO THANKS! More
by Unhappy Customer of Grapevine Ford
Employees Worked With
Used car salesperson, the customer care manager, service, and car purchaser,
