Grappone Honda

Nagi was very helpful and willing to work with me. He thoroughly explained all features of the vehicle at delivery and made sure I had a clear understanding of how each feature worked. I had a very negat thoroughly explained all features of the vehicle at delivery and made sure I had a clear understanding of how each feature worked. I had a very negative experience with Autofair and it was refreshing to work with a dealership where all fees were clearly explained and outlined. I originally thought I wanted to lease the vehicle. However, after working with Jason in the Financing he found a financing option that will save me around $500 over the lease price and residual. We have purchased 5 vehicles from the Grappone family and will continue to bring all of our auto purchase and servicing needs to their dealerships. More

I purchased a new Honda back in September. I have had bad luck with it (it was hit 3 times and the windshield cracked!), so I decided to trade in my bad luck car for a different one. Since it had only been 6 luck with it (it was hit 3 times and the windshield cracked!), so I decided to trade in my bad luck car for a different one. Since it had only been 6 months I knew I was upside down with the trade-in, but Lena was amazing and knew that with me being a commuter I really wanted a new vehicle and not a used one. She worked some magic for me and was able to get me into a new Honda Civic. I have now worked with her twice and would recommend her to anyone looking for a Honda. She is very understanding and not pushy AT ALL. I have had much different experiences in the past with my own vehicles and my husbands vehicles, but I was more than happy with her the first time around that I knew I wanted to work with her again. Definitely not your typical car salesman! More

I found this dealership to have a lot of very pushy sales people! I already test drove a Honda Civic Si and had a price quote from a local dealer, but thought I would swing by on the way home from work to se people! I already test drove a Honda Civic Si and had a price quote from a local dealer, but thought I would swing by on the way home from work to see if I could see the Si in a different color. The salesman spent almost an hour trying to sell me a Honda Accord, which I told him I was not interested in the second he showed it to me. He required me to provide my personal information to him, stating he could not look up the Si color they would have on the lot the following day until I gave him that information (after I did, he still did not tell me the color). I told him I was exhausted and needed to get home. He then said to wait while he went to see when the car would be there, then comes back with the manager, who goes over the "Grappone difference" all over again and tries to push me into agreeing to buy from Grappone. After being there an hour and a half I went home completely exhausted and still hadn't seen the Si in a different color! The salesman of course called me, but there is no way I would ever shop there and get pushed into buying a car I do not like. The salesman and his manager just seemed pushy and slimy to me, only there to make a buck, even if their customers are exhausted and unhappy. More

The sales person was easy to work with, had great follow through, was straightforward, not pushy, answered questions thoroughly or found the answer. We appreciated the extented test drive, it really helped through, was straightforward, not pushy, answered questions thoroughly or found the answer. We appreciated the extented test drive, it really helped sort out which car would be best for us. Thank you. More

Grappone got its rating based on its sales staff helpfulness (Kevin and Joe)) and especially for Bill Bradley who went to bat for me in tough price negotiations, stayed in contact before and after t helpfulness (Kevin and Joe)) and especially for Bill Bradley who went to bat for me in tough price negotiations, stayed in contact before and after the sale, and went out of his way to help out and was friendly and upbeat throughout. Great Job! More

Grappone got its rating based on its sales staff helpfulness (Kevin and Joe)) and especially for Bill Bradley who went to bat for me in tough price negotiations, stayed in contact before and after t helpfulness (Kevin and Joe)) and especially for Bill Bradley who went to bat for me in tough price negotiations, stayed in contact before and after the sale, and went out of his way to help out and was friendly and upbeat throughout. Great Job! More

We walked in to dealership just checking out new Civic 2 dr. coupes. Lena met us at door, low key, friendly, helped my wife feel comfortable immediately. We test drove car and purchased. she treated us dr. coupes. Lena met us at door, low key, friendly, helped my wife feel comfortable immediately. We test drove car and purchased. she treated us fairly. gave us time to make decision. great employee.tk More

This is my second review in 3 days, my first was somewhat This is my second review in 3 days, my first was somewhat negative, in that I felt the financing was a second round of negotiation that I was unpr This is my second review in 3 days, my first was somewhat negative, in that I felt the financing was a second round of negotiation that I was unprepared for, I received a call from the Sales Manager, we talked things through, I was able to say basically "you guys are to good at what you do and you need to look after the interests of the Buyer also", he heard that and I'm reasonably satisfied that our relationship is back on track. More