Grappone Honda

Effortless I did a lot of research on dealerships in my area before choosing Grappone. They seemed to beat everyone on reviews on multiple sites -- and out of hu I did a lot of research on dealerships in my area before choosing Grappone. They seemed to beat everyone on reviews on multiple sites -- and out of hundreds of reviews, not just the few you may expect from the people who work there! And all the reviews were right! Grappone was great! Everyone I dealt with at Grappone, Erin in Guest Experience, Angela the salesperson, and Jim the team leader, were amazing! This was my first time buying a new car, so I was nervous and hesitant. They made the process of buying a new car so easy and painless. I never felt pressured or harassed and all my questions were answered. They spent as much time as I needed. I felt like I was the only person there! I have already recommended them to many friends! More

6th vehicle bought at Grappone! My husband and I love dealing with Grappone. The "no haggling" and no game-playing makes car buying there an enjoyable experience. We will not shop My husband and I love dealing with Grappone. The "no haggling" and no game-playing makes car buying there an enjoyable experience. We will not shop anywhere else. And we know we are getting a good price because we do our research before shopping. We bought 2 vehicles in the past from Carol Smith who is now in management, and recently from Taylor Thorne-Strickler. When we purchase our next vehicle this summer, we will be going back to see Taylor! More

These guys know what they are doing! So far I have bought 2 new cars from these guys and they give the best customer service I have ever seen in a business and I am store manager myself s So far I have bought 2 new cars from these guys and they give the best customer service I have ever seen in a business and I am store manager myself so I know excellent service when I see it. The first car I bought was a 2014 civic LX coupe and the second I just bought on March 14 which was a 2016 civic ext and the way they handle their customers is like how you treat a best friend and plus them not making commission on their cars gives you peace of mind that they don't just want you buy a car from them they go the extra mile!!! They permanently have my business! More

Great Experience Grappone does a great job of making the car buying process as comfortable and painless as possible. I got a great deal on a new van and a great deal Grappone does a great job of making the car buying process as comfortable and painless as possible. I got a great deal on a new van and a great deal on my trade as well. There is never any pressure from any of the employees. They are up front and honest and are really there to help you. The fact that they are upfront about their pricing takes a lot of the hassle out of buying a car. There is no endless back and forth between you, the salesman and sales manager. It also ensures that you leave happy about your purchase, not second guessing yourself and wondering if you got ripped off. I will only use Grappone for new cars in the future. More

Chris and Adam were great . I will be a returning customer They both were helpful and answered all of our questions with out second guessing . I would do business again there with them because they didn't play They both were helpful and answered all of our questions with out second guessing . I would do business again there with them because they didn't play games and that made the deal . More

Amazing experience! I worked with Shirley. She provided excellent customer service. She explained everything in detail and was very straightforward. She helped me pick ou I worked with Shirley. She provided excellent customer service. She explained everything in detail and was very straightforward. She helped me pick out a great car and was extremely nice to work with. She made the process easy and helped me get a great deal. More

Very patient people Although I did not strike a deal at my last visit, Ellen was patient and did everything she could to find a vehicle within the price range I was look Although I did not strike a deal at my last visit, Ellen was patient and did everything she could to find a vehicle within the price range I was looking for. More

Fantastic experience The people at here were very helpful and pleasant, my daughter had a terrible time with one dealer in Mass and wanted to know all the details about bu The people at here were very helpful and pleasant, my daughter had a terrible time with one dealer in Mass and wanted to know all the details about buying a car in NH and getting it registered in Mass, they explained everything in detail so she understood. They also appraised her trade in so she had an idea about price of trade and price of new vehicle. We ended up deciding it was more convenient to purchase in Mass from a reputable dealer we found by word of a friend. When we called them, they were very nice and said that if she still wanted to trade her car even though we weren't buying theirs, that we should bring it in. I was amazed about how well we were all treated and will definitely be going there to purchase a new vehicle in the spring/summer of next year. More

Great job!!! Wayne (Service Advisor) always does a GREAT job on my Honda Civic. He is knowledgeable and friendly. Always has the customer best interested. Hard Wayne (Service Advisor) always does a GREAT job on my Honda Civic. He is knowledgeable and friendly. Always has the customer best interested. Hard to find a Service advisor at a car dealer like him anymore! More

Best experience I have ever had buying a car ! Shirley , Josh , Jennifer and Jeff were amazing to work with .. I never felt any pressure to buy. I will never buy a car anywhere else :) Shirley , Josh , Jennifer and Jeff were amazing to work with .. I never felt any pressure to buy. I will never buy a car anywhere else :) More