Grappone Honda

I called because I had a headlight out. They fit me right in, treated me in a friendly and professional manner, charged a very low price for their work, and had me in and out in about 15 minutes. This is typ in, treated me in a friendly and professional manner, charged a very low price for their work, and had me in and out in about 15 minutes. This is typical of the service I receive from Grappone Honda. I bought my car from them in November 2002, and it was easy, fast and affordable, with very helpful people. I've brought my Accord in to Grappone for every service since then, be it routine or emergency. They always fix the problem, give me good advice, understand that customers have financial constraints and do an appropriate level of service that meets both safety and financial needs. I am usually pleasantly surprised at the cost of the repairs. The repair team always feel like they are my partners in keeping my car in tiptop shape, not just a company that does the work for the money and that's it. More

It is nice to be greeted by name, when I show up for service. Wayne and Archie have "worked with me" to resolve maintenance problems and keep my costs down. I have been delighted by their service and un service. Wayne and Archie have "worked with me" to resolve maintenance problems and keep my costs down. I have been delighted by their service and understanding that all clients want cost-effective , and personal service. I feel comfortable calling Wayne and Archie about car problems, and confidently expect a fair resolution. More

Grappone Honda has changed the dealership experience for me. The staff is friendly and accommodating. They are always friendly and knowlegable about the vehicle and service. They get me out usually earlier me. The staff is friendly and accommodating. They are always friendly and knowlegable about the vehicle and service. They get me out usually earlier than promised. The job is always done right. Pricing seems fair and competitive. Discount coupons are sometimes available and Grappone provides a free oil change after 5 paid - nice! The cashiers are very friendly and make sure the pricing is correct. I was sorry to learn that Mario, who sold me my two Hondas and my Mini Cooper, has moved to Florida. I am sure that his replacement will be just as nice and have answers to my questions. Up until Grappone and the way they treat me, and I suspect all their customers, I only went to the dealer to purchase the car and get warranty service. Because of the awesome experience, I use Grappone for all of my service and parts as well as tires and Nitro Fill. Great people, great attitude, great service and attention to detailmake the Grappone Honda team The BEST I have ever found! More

Dan has serviced my car since I bought it. He has always been friendly, helpful and straightforward. I find the servicing a bit pricey compared to other places I could go, but Dan makes it worth the trip. been friendly, helpful and straightforward. I find the servicing a bit pricey compared to other places I could go, but Dan makes it worth the trip. This time I had my tires switched over from winter to regular and was at least satisfied with that cost. More

I'm a life long Honda lover and this was my 3rd experience buying a car from Grappone Honda. Upon arrival to the dealership I was greeted my Jeff Malone who instantly started assessing what I was l experience buying a car from Grappone Honda. Upon arrival to the dealership I was greeted my Jeff Malone who instantly started assessing what I was looking for and what my needs were. Jeff was extremely helpful, friendly and knowledgeable about all of the vehicles that I was looking at. I ended up buying my dream car and feel very confident with my purchasing decision. I will certainly be referring my friends and family there. More

This dealership has always been direct, friendly, helpful, and thorough in their work. I can say that I am a great judge of honest and complete service, as I spent more than four years myself as a G helpful, and thorough in their work. I can say that I am a great judge of honest and complete service, as I spent more than four years myself as a General Sales Manager of various auto dealerships. I'm no longer in the business, but it's a testament to Grappone Honda's great service (for whom I've never worked), that I have both my cars serviced from them over any of the dealerships that I still have amicable ties to. More

Upon arriving at Grappone Honda, I was instantly greeted and set up with a Joe, a salesman. He worked very hard to find me the car I wanted at the price I needed. Everyone there was very friendly and my ex and set up with a Joe, a salesman. He worked very hard to find me the car I wanted at the price I needed. Everyone there was very friendly and my experience was great! I would recommend Grappone Honda to anyone looking for a great deal on a used car and a friendly, comfortable experience with no pressure. More

I'm a long term Toyota Fan. When I was looking to trade in my 2001 Sienna last year, I saw both Toyota and Honda dealers in Manchester and Concord NH. I bought my last Toyota at Toyota Nashua, and one oth in my 2001 Sienna last year, I saw both Toyota and Honda dealers in Manchester and Concord NH. I bought my last Toyota at Toyota Nashua, and one other Toyota a Celica at Grappone Toyota. I'm a senior and I wanted an economical, reliable car. I'm an avid online computer enthusiast. For years Consumers Reports has influenced my major purchases. Their revue of the Honda Fit, intrigued me. I did more research and found a very interesting Honda Fit Users Group. I then compared Honda with Toyota and found that Fit was my best choice. I purchased my Fit in June of 2009 and at this date, April 2nd 2010, I have less then 5,000 miles on it. But being an outdoor and environmental enthusiast, I'm very happy with my choice. I have family members who are strong GM fans. We have yet to discuss in depth their views. But considering what the GM and Toyota news has been recently, I'm sure they are processing my choice with interest. I used to work in Concord and knew of the Grappone's family business influence. It's a splendid small business, local type of enterprise. More

I brought in my 2007 CR-V for alignments, at Archie's recommendation; probably a mechanic recommended when I had my car serviced a few weeks earlier. (It was a 50,000 checkup.) As soon as I got out of recommendation; probably a mechanic recommended when I had my car serviced a few weeks earlier. (It was a 50,000 checkup.) As soon as I got out of the car, one of the service staff met me and proceeded to take care of the paper work, etc. I was assured that the alignment would be done as expeditiously as possible. I was given an estimate that it could take more than two hours to complete the task. Actually, it was done in about two hours. Archie explained at the cashier what corrections were made to align the front wheels,and how much "life" the tires still have. What amazed me the most was how smooth the CR-V now runs. A $80 plus well spent. My wife and I are planning a car trip to NJ, VA, and NC as of next April 12, and we will feel secured that the car will give us a trouble free ride. I would like to make a recommendation. A customer's car should be vaccumed, washed, and windshield reservoir filled at the end of the service. I had that done to other cars I owned at other dealerships. More

I purchased my vehicle at this dealer because of both price and the convenient location. However, the sales person was very helpful without being pushy or aggressive, and this was appreciated. Service price and the convenient location. However, the sales person was very helpful without being pushy or aggressive, and this was appreciated. Service has been fine, although to date I've needed nothing more than oil changes and tire rotations. The staff has been friendly and courteous and all work has been completed to my satisfaction. More