Grappone Honda

We have been a Grappone customer for over 4 years. During as last visit, as always, we received prompt, courteous, and exceptional service. It is a real pleasure dealing with the service professionals at Gra as last visit, as always, we received prompt, courteous, and exceptional service. It is a real pleasure dealing with the service professionals at Grappone. We are very happy with our Honda and the Honda service!!! More

My wife and I have purchased two 2009 Honda's from Grappone. Mine is a CR-V and her's is a Honda Fit Sport. Our sales person (Henry) is a great guy and very personable with a good sense of humor. H Grappone. Mine is a CR-V and her's is a Honda Fit Sport. Our sales person (Henry) is a great guy and very personable with a good sense of humor. He and his sales manager really went the distance to give us the deal on the Honda Fit we had to have to buy the car. They didn't have to give us the deal but they did and Henry stayed after closing to finish the deal to let us take the car home that night. They also have an excellent service department which has on-line scheduling which makes getting appointments very easy. We initially tried to work a deal with another Honda dealer but their sales person had no interest in talking to us. The guy didn't say hello or tell us his name. Grappone Honda was a very pleasant shopping experience both times without heavy sales tactics. I would recommend Grappone Honda to anyone interested in buying a new Honda. More

each time i've gone into your service dept i've been treated wonderfully, the cost was always excellent & the service was done in a timely fashion. there is nothing to rate negatively. the waiting area treated wonderfully, the cost was always excellent & the service was done in a timely fashion. there is nothing to rate negatively. the waiting area is patron friendly and the cash out people friendly. More

I feel so lucky that we ended up at Grappone Honda and met Lena there. We had spent months traveling around to used car lots looking for the right van for our family. We avoided going to a dealership be met Lena there. We had spent months traveling around to used car lots looking for the right van for our family. We avoided going to a dealership because we thought we would end up paying too much. We were so wrong. Not only did we feel like we were purchasing a reliable car from a respectable business, we got a really great deal. We are two parents who are currently going back to college because I was laid off from my job last year. We have a fixed budget and Lena went to bat for us and got us the perfect van at a price we could afford. They also have great deals on service. We trust Lena and the rest of the staff and plan to return for all of our service. More

Pulled my car in and someone came out right away to register the car in to the shop. Waiting time for car was as expected. The few questions I had regarding the car were answered professionally and e register the car in to the shop. Waiting time for car was as expected. The few questions I had regarding the car were answered professionally and efficiently. I felt very comfortable at the service department - and felt that I would be treated fairly. The waiting room was comfortable enough - the only thing missing was wi fi internet service! More

The dealership is extremely professional and knowledgeable about their product. I was able to get answers over the phone and get a potential solution when my car wasn't shifting well. The deale knowledgeable about their product. I was able to get answers over the phone and get a potential solution when my car wasn't shifting well. The dealership was able to diagnose the problem and correct it. They made a stressful situation (with a relatively new car) a lot easier by being available for service, informative on solutions and employing courteous, knowlegeable and timely service personnel. In addition, knowing there is a comfortable waiting area with amenities, a shuttle van if you need to travel somewhere while waiting for your car etc. is very helpful. More

I have been very pleased with the service I have received from Grappone. When I purchased my car (August 2009) the salesman was very professional. Every time I have had my car serviced I have received exce from Grappone. When I purchased my car (August 2009) the salesman was very professional. Every time I have had my car serviced I have received excellent customer service. I am impressed by the dealership thus far. More

Very convenient and easy to schedule on-line with this Very convenient and easy to schedule on-line with this dealership. Customer service representatives are alway great to deal with and is a great exper Very convenient and easy to schedule on-line with this dealership. Customer service representatives are alway great to deal with and is a great experience. The service delivered is timely and the quality is good. I've heard that state inspections can be done up to 4 months prior to actual date but for soem reason this has never woked out conviently in association with a routine service, which would help. More

We have found that when we need service it has been easy for us to make an appointment. We also have found that the people who have serviced us have been very friendly and helpful. Our experience so far w for us to make an appointment. We also have found that the people who have serviced us have been very friendly and helpful. Our experience so far with this dealership has been very good and we would recommend them to others. More

Just had my 2007 Honda Pilot's 60,000 mile service, state inspection, four new tires and tire alignment done. I recieved $5.00 off for making my appointment on-line, had a 10% off "wild card" coupon from Gr inspection, four new tires and tire alignment done. I recieved $5.00 off for making my appointment on-line, had a 10% off "wild card" coupon from Grappone and my Goodyear tires were free. The total cost was less than $550. What's not to love? More