Grappone Honda - Service Center
Bow, NH
180 Reviews of Grappone Honda - Service Center
I have been very pleased with the service I have received from Grappone. When I purchased my car (August 2009) the salesman was very professional. Every time I have had my car serviced I have received exce from Grappone. When I purchased my car (August 2009) the salesman was very professional. Every time I have had my car serviced I have received excellent customer service. I am impressed by the dealership thus far. More
Pulled my car in and someone came out right away to register the car in to the shop. Waiting time for car was as expected. The few questions I had regarding the car were answered professionally and e register the car in to the shop. Waiting time for car was as expected. The few questions I had regarding the car were answered professionally and efficiently. I felt very comfortable at the service department - and felt that I would be treated fairly. The waiting room was comfortable enough - the only thing missing was wi fi internet service! More
Very convenient and easy to schedule on-line with this Very convenient and easy to schedule on-line with this dealership. Customer service representatives are alway great to deal with and is a great exper Very convenient and easy to schedule on-line with this dealership. Customer service representatives are alway great to deal with and is a great experience. The service delivered is timely and the quality is good. I've heard that state inspections can be done up to 4 months prior to actual date but for soem reason this has never woked out conviently in association with a routine service, which would help. More
We have found that when we need service it has been easy for us to make an appointment. We also have found that the people who have serviced us have been very friendly and helpful. Our experience so far w for us to make an appointment. We also have found that the people who have serviced us have been very friendly and helpful. Our experience so far with this dealership has been very good and we would recommend them to others. More
Just had my 2007 Honda Pilot's 60,000 mile service, state inspection, four new tires and tire alignment done. I recieved $5.00 off for making my appointment on-line, had a 10% off "wild card" coupon from Gr inspection, four new tires and tire alignment done. I recieved $5.00 off for making my appointment on-line, had a 10% off "wild card" coupon from Grappone and my Goodyear tires were free. The total cost was less than $550. What's not to love? More
I purchased my Honda Civic and have it serviced at this dealership. I have had nothing but good experiences with them. They are very coureous and accomadating. My car is always serviced on time and I ha dealership. I have had nothing but good experiences with them. They are very coureous and accomadating. My car is always serviced on time and I have had no issues with the car itself and the service performed. I would highly recommend this dealer and their service department to anyone. I also like the free tire program they have and have taken advantage of it. More
Grappone has always been convenient, friendly, and their service is completed as expected and on time. Their sales have been fair and they make it easy to do business We have done business with Grappone s service is completed as expected and on time. Their sales have been fair and they make it easy to do business We have done business with Grappone since we moved to New Hampshire in 1997. I expect we will continue to as long as we live nearby. More
Website usability is great. Being able to book an appointment online is easy and customer focused. Service staff are friendly and helpful.Never had a complaint on the service we have had done.Service appointment online is easy and customer focused. Service staff are friendly and helpful.Never had a complaint on the service we have had done.Service staff went out of their way to offer advice when we had a car problem away from home. More
I could probably find a lower price somewhere else but I choose Grappone because I feel that they treat me and my car very well. They always do a great job explaining each service to me and giving me an est choose Grappone because I feel that they treat me and my car very well. They always do a great job explaining each service to me and giving me an estimate BEFORE the work is done so I have an idea of how much the bill will be. They also offer great deals like free oil changes after you buy five. I am always greated as soon as I walk in! And above all else they never treat me like a dumb girl who doesnt know anything about her own car. They always make me feel comfortable. More
I have purchased several autos from Grappone since 1986. I have purchased several autos from Grappone since 1986. Every sales experience has been great, but most important is the service after the sale. I I have purchased several autos from Grappone since 1986. Every sales experience has been great, but most important is the service after the sale. I have always been greeted by a friendly service manager. The waiting area is very comfortable and the coffee is great. If I decide not to wait for my vehicle, the friendly courtesy van driver will take me where I need to go and pick me up when the service has been completed. Once the service has been performed, the cashier greets me with a friendly smile while the final paperwork is processed. More