Grappone Honda - Service Center

I am always greeted promptly, and have always been satisfied with their service. They give me an accurate estimate of the time it will take to complete the work, and give the option of waiting at the satisfied with their service. They give me an accurate estimate of the time it will take to complete the work, and give the option of waiting at the dealership or being driven home or to work, and picked up later. The waiting area in the dealership is clean and comfortable, with a television, today's paper, a slew of magazines, fresh coffee, and internet access. This is simply a great dealership which highly values its customers and prides itself on customer service. More

I have been going to Grappone since 1997, when I first moved to New Hampshire and traded my Ford Aerostar for a new Ford Winstar. Whether at the Ford or Honda dealership where I purchased a new Odyssey, a moved to New Hampshire and traded my Ford Aerostar for a new Ford Winstar. Whether at the Ford or Honda dealership where I purchased a new Odyssey, and a used Nissan Sentra, I have always been treated fairly. The people have been friendly, service prompt and dependable, and I always leave knowing my car has been taken care of. More

On-line scheduling was a breeze. Dan was friendly and efficient and kept me informed throughout the time my car was being serviced. Although I didn't need to take advantage of it, I appreciated the offer efficient and kept me informed throughout the time my car was being serviced. Although I didn't need to take advantage of it, I appreciated the offer of a ride and the waiting facilities looked comfortable and clean. I also appreciate Grappone's community involvement, especially their support of NHPR. More

Love Grappone. From the quick and easy purchase of a brand new Honda Accord to the routine service I have been treated very well. Appointments are super easy. They always accomodate the times I reques brand new Honda Accord to the routine service I have been treated very well. Appointments are super easy. They always accomodate the times I request and the wait for the actual service has been acceptable. I have spoken with several technicians and each took the time to listen to my specific concerns and responded with confidence and knowledge. I drive 36 miles to Grappone and will continue to do so. Thank you Sue from Nashua More

Since we purchased the 2004 Honda Accord Grappone Honda has serviced the car and we have had nothing but great experiences with the service on all levels. Always have been very professional, very courteous has serviced the car and we have had nothing but great experiences with the service on all levels. Always have been very professional, very courteous, prompt, and responded appropriately always. More

When I brought my Honda CRV in for a state inspection, I was immediately greeted by Wayne, who showed me to his desk and set up my paperwork. I waited for my vehicle in a very comfortable waiting area whic was immediately greeted by Wayne, who showed me to his desk and set up my paperwork. I waited for my vehicle in a very comfortable waiting area which was equipped with reading material, a television and an internet work station. My vehicle was ready in no time. The staff is very friendly and accomodating. More

From the service coordinators to the mechanics to the helpful women at the checkout desk I find everyone at Grapponne Honda in Concord, NH to be courteous, and professional. They have created a wait room helpful women at the checkout desk I find everyone at Grapponne Honda in Concord, NH to be courteous, and professional. They have created a wait room with comfortable, clean accomodations as well internet access. I would recommend this dealer as a great place to get your Honda serviced. More

Recently I took my car in for a normal service interval but had neglected to ask them to fix a broken piece on the drivers side sun visor. I was delighted when I picked up the car to see they'd proactiv but had neglected to ask them to fix a broken piece on the drivers side sun visor. I was delighted when I picked up the car to see they'd proactively fixed the sun visor without calling me or at any additional charge. When I arrived to pick up the car I realized I was after the posted hours but the lady in the service department was still there and went out of her way to help me. I have almost 200,000 miles on my Accord and have had only Grappone service it. They've always done a great job and I wouldn't take my car anywhere else. More

I took my car in for service because I thought they would be a good choice to work on my Honda. I expected to need a few repairs, and came back with a quote for over $3000 of work and the recommendation that be a good choice to work on my Honda. I expected to need a few repairs, and came back with a quote for over $3000 of work and the recommendation that the car wasn't worth repairing. I went to a different mechanic and had all of the same work done for $700. The repairs were done for a fraction of the cost at another mechanic, done faster much than Honda had predicted, and I had much better customer service. Grappone may be a good place to buy a car--I don't know--but their service station is little better than a scam. More

To domingo1 How are you related to the Grappones? A To domingo1 How are you related to the Grappones? A free car wash? You must be very special. I bought my new car there, have been taking it th To domingo1 How are you related to the Grappones? A free car wash? You must be very special. I bought my new car there, have been taking it there for 3 years for service and have never been offered a free car wash. The service is high priced (figure it out...well over $100/hr) and I don't trust that all of the service they sell you is needed. More